Retail Operations Coordinator

4 days ago

Belrose, Australia Pandora Jewelry Full time

**Retail Operations Projects Coordinator**

**About Us**

Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 600 employees in retail. At Pandora, we give a voice to people’s loves through hand-finished jewellery crafted from high-quality materials, offering endless possibilities for personalisation, empowering consumers to express their personal style through our pieces.

Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewellery maker with presence in more than 100 countries across the globe. At Pandora, we give a voice to people’s loves. Beloved for our inimitable charm bracelet, Pandora jewellery offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.

**The Role**

As our Retail Operations Projects Coordinator you will provide comprehensive administrative and operational assistance to the Concept Store Network (both Owned & Operated and Franchise) within the ANZ Cluster. You will be instrumental in ensuring the seamless integration and support of sales strategies outlined in the Pandora's Phoenix strategy at the store level. The primary focus is on bolstering the Front End of Retail Operations through effective communication, implementation of initiatives, and performing essential recurring tasks, all aimed at enhancing the efficiency of our Retail teams.
- Assist the Retail Operations Assistant Manager in managing Front End Operations by generating regular communications and carrying out vital Commercial Projects and Tasks
- Offer operational support to the ANZ cluster's Store Network by handling inquiries and requests in the Operations inbox
- Efficiently manage the Network Schedule and processes, preparing for New Store Openings, Refurbishments, Closures, and Integrations
- Provide administrative support for Loss Prevention and Inventory issues within the network

**You Have**
- Experience in a Retail Operations role or retail environment is preferred
- High level of written and verbal communication
- Attention to detail and high standard of delivery
- Stakeholder management and relationship building abilities.
- Excellent in MS Office Applications

**What’s in it for you?**

We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:

- Generous staff discount on all Pandora products
- A day off on your birthday
- Opportunities for development
- Health care package
- Retail Bonus Scheme
- Leave loading

**Why Pandora?**

If you DREAM and DARE to grow as a leader as well as develop yourself and client groups daily, if you CARE and appreciate diverse work environments and you DREAM to work in a fast paced, innovative, and disruptive organisation, Pandora is the right place for you You will enjoy leading a business in a collaborative work culture where you will empower others and seek opportunities to grow the market.

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