Call Centre Consutant

5 months ago


Dandenong, Australia Storage King Full time

Full time | No public holidays
- Competitive hourly rate | Monthly Bonuses | No industry experience needed
- Full training | Discounted Health Insurance

**About us**:
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.

**The Role**:
Storage King is currently seeking multiple full-time Customer Service Consultants to join our team at our Contact Centre based in Dandenong.

This role is perfectly suited to people who like solving problems, are motivated by achieving targets and who can work with customers to identify their needs and create value for the Storage King business.

**Working Hours**:
Full time - Monday to Friday - Flexible start/finish times between 7.30 am - 7 pm

**Total Hours**:
38 hours per week

Flexibility will be required for this role to assist in covering shifts as required.

**The main responsibilities include**:

- Provide support on the phone to customers across our store network throughout Australia and New Zealand.
- Provide storage solutions for new customers by
- Identifying their storage needs.
- Understand the problem they are facing.
- Source the appropriate solution.
- Most importantly
- ask for the business
- Offer guidance on our packing and moving services.
- Support our Store based teams across the country in providing great customer experiences and the performance of our store network

**What will you need**:

- Experience in sales in a Call Centre or Retail environment is a must.
- The ability to own the customers experience
- A professional telephone manner and excellent communication skills (verbal and written).
- The ability to build rapport with customers over the telephone and in online communications.
- Strong attention to detail and an excellent “follow up” focus to resolve customer queries
- Enjoy achieving targets and goals.
- Demonstrated computer skills with good understanding of Microsoft (Outlook, Excel etc.) and exposure to working with internal systems/databases.
- Reliable and punctual
- A team player who enjoys learning and problem solving

**In return we offer**:

- Hourly rate, plus super and bonuses
- Training program to ensure your success.
- Flexible working environment and supportive work team culture
- Uniform and parking provided.
- Discounted health insurance through Medibank
- Health and Wellbeing support through our Assure program.

Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers requirements and enjoy contributing to the end to end running of a store, you’d be a great fit for our team


  • Call Centre Consultant

    6 months ago


    Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...


  • Dandenong, Australia Storage King Full time

    Full time | No industry experience needed - Competitive hourly rate | Bonuses - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand....


  • Dandenong, Australia Storage King Full time

    Full time | No industry experience needed - Competitive hourly rate | Bonuses - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand....


  • Dandenong, Australia Storage King Full time

    Full time | No industry experience needed - Competitive hourly rate | Bonuses - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand....


  • Dandenong, Australia skyanalyst Full time

    Duties of this role will include: - Assisting with customers trying to choose the best product for their renovations - Answering incoming calls from customer - Helping customers in the showroom - Dealing with customer orders and warranty claims - Data Entry - Tracking customer shipments and follow up orders - Full time hours - Monday - Friday $30/hour +...

  • Admin/customer Service

    5 months ago


    Dandenong, Australia TruFit Carpets by Vision Auto Full time

    **The role includes but is not limited to**: - Customer service and enquiries - Coordination of logistics - Data entry and processing orders - Arranging Purchase orders - Miscellaneous admin duties **To succeed in this role, you will need**: - To be Organized - Intermediate to advanced Excel skills - High attention to detail - Positive attitude with a...


  • Dandenong, Australia Zen DB Solutions Full time

    **Customer Service Representative** **Excellent opportunity to work for a** Company with a highly respected name in it's industry Organise Supply and service to industrial machines at client businesses Customer Service (Dayshift) Casual probation upto 6 months with a view to permanency Applicants with previous experience working as a customer service...


  • Dandenong, Australia Vic Recyclers Full time

    Location: Dandenong South Position: Customer Service Representative Industry: Automotive Are you passionate about cars and providing exceptional customer service? We're a leading car buying company based in Dandenong South, and we're looking for a Customer Service Representative to join our team. If you have previous experience in the car industry and are...


  • Dandenong, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Call Centre & Customer Service**Location**: - Dandenong South - Victoria**Salary**: $75,000.00 - $75,000.00 Yearly **Reference**: - BH-25925Located in the South Eastern Suburbs this exciting opportunity is for an experienced Customer Service Representative to work within a...


  • Dandenong, Australia Express Staffing Consultants Full time

    Our client an **Australian Owned, Family Business** are a leading supplier of **Bouquets, Edible Flowers and Gift Hampers** made with quality products, are on the lookout for a **Customer Service Representative** to join their team on a **permanent, full-time basis** at their Head Office in **Dandenong**. The working hours will be **9am - 5pm, Monday to...


  • Dandenong, Australia SIXT Australia - VIC & SA Full time

    **About SIXT Australia** SIXT has arrived in Australia. Be part of this exciting new premium brand in Australia. Our vision is to be the best car rental company in Australia, by offering our customers the best service, the best rates and the best experience. SIXT is 100% owned by the NRMA, so our customers can take comfort in knowing they are dealing with...


  • Dandenong, Victoria, Australia Monash Health Full time

    About the RoleMonash Health is committed to providing safe, high-quality healthcare to its patients. We are seeking a highly skilled and experienced Plastic Surgeon to join our multidisciplinary team as a Clinical Lead. The successful candidate will be responsible for providing leadership to the team, ensuring timely and clear clinical communication, and...

  • Medical Receptionist

    5 months ago


    Dandenong, Australia I-MED Full time

    We're thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you'll be at the heart of our patient experience, creating a warm and welcoming environment. We are seeking a customer focused and dedicated Medical Receptionist to work across our Dandenong, Mulgrave, Cranbourne, Berwick, Pakenham and Casey clinics. This...

  • Real Time Analyst

    5 months ago


    Dandenong, Australia Serco Full time

    Based anywhere in Melbourne - REMOTE working available - 6-Month Fixed Term Contract - Entry level role - Prior workforce management experience highly regarded **About the Opportunity** **What you’ll be doing** - Generating and distributing performance reports, ensuring data integrity - Monitoring adherence to forecasted schedules and providing real-time...


  • Dandenong, Australia Lotus People Full time

    Customer Service Administrator - Temporary to Permanent - Dandenong - Circa $33 p/h + Super - Immediate Start - 8:30am-5pm Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!)...


  • Dandenong, Victoria, Australia JJ's Waste & Recycling Full time

    About UsEstablished in 1932, JJ's Waste & Recycling is Australia's largest family-owned and operated waste management company.Job DescriptionWe are seeking a highly motivated Customer Service Officer to join our team in the Melbourne region. This is a permanent, full-time position with competitive remuneration and a range of benefits.Key...


  • Dandenong, Victoria, Australia Aussie Broadband Full time

    Unlock Your Potential in the Telco IndustryThis is a unique chance to take your career to new heights in the Telco sector. As part of our team, you'll be a key problem solver for our residential customers, backed by comprehensive training that sets you up for success and long-term growth.In this call-centre role, you'll handle inbound calls and tackle...


  • Dandenong, Australia FS.COM PTY LTD Full time

    **Learn About FS** FS provides professional, agile and innovative services for enterprise digital transformation. By building professional labs, standardized and normalized testing processes, and having experienced technical teams, we keep our customers' expectations for reliable and professional solutions. We also have 7 warehousing centers and 9 local...

  • Service Coordinator

    6 months ago


    Dandenong, Australia Bolton Clarke Full time

    Permanent full time | Monday to Friday | Hybrid role - Based in Dandenong South - Competitive salary + super + $18,550 salary packaging The Service Coordinator will provide service coordination for care recipients receiving Bolton Clarke Home Care Packages funded by the Commonwealth Government, Department of Human Services. **What are the Home Care...


  • Dandenong, Australia Fergys Honest to Goodness Food Full time

    **Customer Service Officer/ Sales Support Extraordinaire!** This is an exciting opportunity to join a successful family-owned business, and work alongside a small and friendly office team. **Fergys Food** has been in the wholesale and bulk baking industry for over 25 years. We are based in Dandenong South and have 130 employees. We supply delicious,...