Customer Service Officer/ Sales Support

2 weeks ago


Dandenong, Australia Fergys Honest to Goodness Food Full time

**Customer Service Officer/ Sales Support Extraordinaire**

This is an exciting opportunity to join a successful family-owned business, and work alongside a small and friendly office team. **Fergys Food** has been in the wholesale and bulk baking industry for over 25 years. We are based in Dandenong South and have 130 employees. We supply delicious, quality, baked pastry and bread products to the hospitality and retail sectors 7 days a week.

We are looking for a someone with a positive, friendly attitude, with a high attention to detail. Someone who is highly organised and motivated, who has a creative mind for problem solving, who delights in being fast, accurate, and efficient.

We are looking for a team player who fully supports all sectors of the business, and who is happy to support with ad-hoc tasks and general administration.

Full training is provided.

Developmental opportunities exist for the right person.

**About You**

We are looking for someone with a passion for people and a passion for accuracy. You will provide exceptional customer service, and interact professionally and creatively with customers and employees.

You will:

- possess an energetic, out-going, friendly personality and a calm phone manner
- have outstanding attention to detail and excellent time management
- have high accuracy and a great memory
- have strong computer skills, including Word, Excel, and Outlook
- be IT savvy and be able to learn our SSI software quickly
- have previous experience in a phone-based customer focused role
- be highly fluent in the English language
- be able to problem solve, use your initiative, and think outside the square
- be able to work independently and multi-task, seeking guidance when conflicting prioritises arise and sharing problems with the team

This is a full-time position. After sufficient training you will able to work every third weekend on a rotating roster.

**Job Types**: Full-time, Permanent

Pay: $47,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Free food

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Application Question(s):

- Do you have unlimited working rights in Australia?
- How would you rate your spoken and written English skills? (Native speaker, fluent, professional, conversational)
- Which Microsoft Office products are you experienced with?
- What is your expected wage?

**Experience**:

- Inbound call centre: 2 years (required)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Dandenong, Australia Selby's Pty. Ltd. Full time

    Selby’s Pty. Ltd. are market leaders in the manufacture of high quality custom printed products and display hardware. With an established client base, Selby’s provides a comprehensive range of quality products and branding solutions to companies and major events throughout Australia. Do you have excellent customer service skills, previous experience in...


  • Dandenong, Australia Fergys Honest to Goodness Food Full time

    **Customer Service Officer/ Sales Support Extraordinaire!** This is an exciting opportunity to join a successful family-owned business, and work alongside a small and friendly office team. **Fergys Food** has been in the wholesale and bulk baking industry for over 25 years. We are based in Dandenong South and have 140 employees. We supply delicious,...


  • Dandenong, Australia Fergys Honest to Goodness Food Full time

    **Customer Service Officer/ Sales Support Extraordinaire!** This is an exciting opportunity to join a successful family-owned business, and work alongside a small and friendly office team. **Fergys Food** has been in the wholesale and bulk baking industry for over 25 years. We are based in Dandenong South and have 140 employees. We supply delicious,...


  • Dandenong, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...


  • Dandenong, Australia Page Personnel Full time

    Dandenong location, free parking onsite - Equal Opportunity to Grow Personally & Professionally **About Our Client**: The company is a leading provider of advanced suspension systems and related components for heavy-duty vehicles. They serve various sectors and prioritise customer satisfaction through reliable products and comprehensive support services....


  • Dandenong, Australia Starvision Campers & Caravans Full time

    Job Title: Customer Service and Sales Representative Company Overview: Starvision is a company specializing in the production and sale of recreational vehicles (RVs), supported by a team of innovative and professional staff. We uphold the brand image of "Guardians of Adventure," providing high-quality RV products and service experiences to our...


  • Dandenong, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...


  • Dandenong, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Customer Support

    3 weeks ago


    Dandenong, Australia OzSupply Full time

    A fantastic career opportunity is now available within the OzSupply team in the position of Customer Support / Office Assistant. The position will be based in Dandenong South. This position will suit anyone looking for part time or full time employment. Hours and days are negotiable if you are interested in a part time opportunity. Please detail your...

  • Customer Care

    6 days ago


    Dandenong, Australia International Flavors & Fragrances Full time

    **About the Role**: We are currently seeking to appoint a Customer Care & Inside Sales Officer at our site in Dandenong South. Reporting to the Customer Care & Inside Sales Leader, this role requires you to support the sales team with multiple tasks such as data analysis, documentation, reports, supporting key account, providing solutions to exceed...


  • Dandenong, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Service Officer to join our team based in Dandenong South. As the Customer Service Officer, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in sales, excellent communication skills, and a...


  • Dandenong, Australia Fergys Honest to Goodness Food Full time

    **Customer Service Officer/ Sales Support Extraordinaire!** This is an exciting opportunity to join a successful family-owned business, and work alongside a small and friendly office team. **Fergys Food** has been in the wholesale and bulk baking industry for over 25 years. We are based in Dandenong South and have 130 employees. We supply delicious,...


  • Dandenong, Australia Glass Outlet Full time

    Glass Outlet is a leading wholesale supplier of fencing, balustrade and showerscreen products to the trade only. Our distribution facility is located at **Dandenong South**. Other depots are located in Derrimut, QLD, SA, NSW and WA. **We are seeking a dynamic person with strong customer service skills to join our fast paced Dandenong South distribution...


  • Dandenong, Australia Remer Pty Ltd Full time

    Remer is a fast-growing company and market leader in manufacturing high quality LED mirrors. With our rapid expansion of national footprint, we have an exciting opening for you to join our team as the Customer Service Officer reporting to Customer Service Manager. We are currently seeking a professional, motivated and reliable individual with exceptional...


  • Dandenong, Australia Remer Pty Ltd Full time

    Remer is a fast-growing company and market leader in manufacturing high quality LED mirrors. With our rapid expansion of national footprint, we have an exciting opening for you to join our team as the Customer Service Officer reporting to Customer Service Manager. We are currently seeking a professional, motivated and reliable individual with exceptional...

  • Customer Service

    6 days ago


    Dandenong, Australia Chandler Macleod Full time

    Applications close 15.00 PM AEST, 3rd September 2024 **Mandatory**: Australian Citizenship required to work within Federal Government. **About the company**: This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you...

  • Customer Service

    2 weeks ago


    Dandenong, Australia PAC Trading Full time

    **POSITION** **CUSTOMER SERVICE** **PAC Trading** **A Fantastic Career on offer within a Progressive & Secure Industry** - Don't hesitate and lose this opportunity, available for an immediate start **WORKING OUT OF MELBOURNE OFFICE: DANDENONG SOUTH VIC** **JOB TYPE; **FULL TIME If you would like to join a Progressive well-established Company within an...


  • Dandenong, Australia Beaumont Tiles Full time

    **Enjoy your career with Beaumont Tiles!** - ** Join the tile industry leader within the Bunnings/Wesfarmers group**: - ** Strong focus on cost estimation, order administration and customer support**: - ** Fast paced, dynamic and collaborative team** **The role**: We are looking for a skilled Customer Service Administration Officer to join our Residential...


  • Dandenong, Australia Ingram Content Group Full time

    Company Description **Become a part of an innovative Sales team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world!** **Ingram Content Group Australia, Pty Ltd and Lightning Source, Print on Demand,** is a leader in providing a...


  • Dandenong, Australia Piano Moves Full time

    This role is a customer service focused role for a specialised transport organisation operating for over 40 years with a presence across the east coast. We are regarded as the leader in our field and require a diligent customer service consultant to continue our tradition. Whilst experience in Sales in transport and logistics would be beneficial, it is not...