Account Coordinator

3 days ago

Melbourne City Centre, Australia HAYS Full time

Exciting opportunity for not just a job but a challenging new career

**Your new company**

At Hays, we believe in being long-term partners with our people, as well as our customers. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions, we’re a brand that opens doors.

Our Hays Strategic Account Management team in Melbourne plays a critical role in the engagement, protection, and evolution of relationships with our client partners. Due to our continued and rapid growth we are searching for an ambitious Account Coordinator to join the team.

**Your new role**

Supporting two Strategic Account Directors, you’ll be supported to succeed with the strategic and successful management of a portfolio of clients across Victoria.

With a joint focus on meeting and exceeding client expectations, along with educating and enabling our own recruitment consultants, you’ll enjoy a variety of responsibilities and challenges every day, including:

- Assisting with supplier queries
- Managing and communicating all processes and any changes for client agreements
- Liaising with Hays Consultants locally and nationally as required to ensure compliance targets are met
- Providing support & training to consultants to ensure they understand the processes, systems and expectations of our key clients.
- Working in partnership with many of our internal departments including Marketing, Reporting Analysts, Administration and Compliance
- Intranet content updates
- Manage and collate compliance for client agreements

**What you'll need to succeed**

You’ll have superior administration skills and the ability to think and act strategically to come up with solutions and initiatives.

You’ll need to demonstrate the Hays values (Build Partnerships, Think Beyond, Do The Right Thing) in your customer service to both internal and external stakeholders, along with:

- Strong attention to detail
- Top-notch organisational skills that will be put to use every day
- The ability to prioritise a changing workload within a fast-paced environment
- Savvy IT skills, including intermediate MS Word, Excel and PowerPoint

**What you'll get in return**

You’ll be energised by the fun Hays culture whilst developing your account management skills. There’s a clear pathway for career progression in the team and once you step in, there’s no telling where your career might take you.

Along with comprehensive training and support throughout each step of your career, you’ll also enjoy a range of rewards and benefits which include:

- Flexible working arrangements and additional leave, including wellness and volunteering days
- Global career opportunities
- Success celebrations and annual conferences
- Health, leisure and lifestyle rewards
- Awesome Collins St offices with brilliant views
- An inclusive environment where diversity is celebrated

**What you need to do now**

If you’re thinking of a new tomorrow for your career, let’s work together to create it. Our people tell us that Hays is a great place to work, over 90% of our employees say that they are proud to work for Hays. This is your opportunity to advance your career with the market leading group and be proud of who you work for too.

At Hays, we value equity, diversity and inclusion and are committed to creating a work environment where all people regardless of background feel a sense of belonging. By joining Hays you’ll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply.

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