IT Technician

3 weeks ago


Melbourne, Australia ITFocus Solutions Full time

The Technical Support to Schools Program (TSSP) provides Specialist Technicians to deliver onsite scheduled support for schools under the Department information and communication technology initiatives.

To be successful, having at least 2 years IT Support Skills experience is essential.

You will be required to have a valid Working With Children's Check.

A current driver’s licence and own transport are a requirement for this position.

**You are also required to have an understanding of the following**:

- Windows Server Technologies (Active Directory, Group Policy...)
- Service and management of Windows and Apple devices
- Network Administration (Cisco/HP Switching)

The following attributes will be highly regarded:

- Relevant experience in an educational setting, along with knowledge of wireless deployments and projects.
- Previous experience with planning, deployment and management of multi-user/devices in an enterprise environment.
- Demonstrates the ability to plan and work collaboratively with the Schools’ ICT Management.

**In this position at your allocated schools, you will, in accordance with our policies & guidelines**:

- Represent the Department of Education
- Represent the Technical Support to Schools Program
- Coordinate Department Systems, Projects & Initiatives
- Provide End User Support
- Support and/or Manage Core Infrastructure
- Maintain ICT Security and Privacy
- Manage and Coordinate ICT Incidents
- Create and Maintain Documentation
- Provide ICT Planning and Advice where applicable.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $40.00 - $50.00 per hour

**Benefits**:

- Travel reimbursement

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Application Question(s):
**Experience**:

- IT support: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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