Manager Business Analysis
2 weeks ago
**Build your team, deliver amazing customer experiences**
The State Insurance Regulatory Authority (SIRA) is looking for a Manager of Business Analysis to join our team
You will be joining the recently established Digital Team, the team is central to SIRA’s 2025 priority of becoming an intelligence-led, risk-based regulator that will deliver improved outcomes for the people of NSW.
SIRA is a cloud first agency and is developing on a modern technology stack (Salesforce, React, Snowflake, Talend, Atlassian and Amazon Connect).
With the opportunity to build your own team and shape the business analysis practice at SIRA, this role is perfect for someone with exceptional drive, ambition and wants to make their mark in NSW Government.
SIRA is at the forefront of digital regulation, you will be working with the world leading NSW Data Analytics Centre and the NSW Department of Customer Service to deliver digital capabilities to our staff and customers.
**Benefits**
- Modern technology stack.
- The chance to build your own team.
- Salary range: $134,411 - $155,445 + superannuation commensurate with experience.
- Fantastic ongoing clerk grade 11/12 opportunity.
- Excellent career development and learning development opportunities.
- Genuinely flexible working arrangements and state of the art offices.
- Wellbeing programs and resources available.
**About Us**
This is an exciting opportunity to work in our State Insurance Regulatory Authority (SIRA) who regulates three statutory insurance schemes in NSW. This role sits more specifically in our Digital Team.
Recently established, this team manages, maintains, and improves the digital platforms, products, and cyber security at SIRA.
The Digital team is responsible for several customer facing products which are critical to the people of NSW.
- Green Slip price check to compare CTP premiums.
- Home Building Compensation Check, used to determine if a property has home building compensation cover.
- Point to Point integration which levies CTP premiums for rideshare trips.
Understand more about SIRA - here.
**Your responsibilities will include**:
- ** **Build the business analysis practice within SIRA.
- Recruit, lead, motivate and manage a team of business analysts.
- Embed agile methodologies within the team ensuring requirements are value-driven and customer centric.
- Establish and lead system testing processes and systems.
- Analyse customer feedback and insights to create viable recommendations for service improvements.
- Build strategic relationships and work with all internal and external stakeholders.
**About you**:
- A leader who is enthusiastic and brings experience in developing and mentoring teams.
- You have hands on experience working as a business analyst or equivalent roles.
- You have a passion for technology and amazing customer experiences.
- We are not expecting you to be an expert in regulation or insurance, all we ask is that you are inquisitive and have a willingness to learn.
- Loves working with people and can build relationships with ease.
**If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you**
**Closing date: Friday 24**th** March [at 9.59am]**
**What we need from you**
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
**You Belong Here**
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
Visit our Careers site to find out what it means to work for us.
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