Chapter Area Lead

2 weeks ago


Sydney, Australia Commonwealth Bank of Australia Full time

Chapter Area Lead - AI

**See yourself in our team**:
Our Retail Banking Services (RBS) Everyday Banking (EDB) team has a unique role to enable the Group's strategy in enabling a brighter future for all. The EDB team is the public face of CommBank, delivering a seamless banking experience for the future, to our personal banking customers. We offer market-leading products and services, supported by some of the world's best systems and processes.

**Do work that matters**:
As a Chapter Area Lead, you will work closely with the EDB crew leads across the bank to help your team deliver best in class, world leading data science / AI capabilities across the RBS EDB and the Group.

Our strategic priorities focus on engagement and growth of the EDB business by delighting our customers in every touchpoint; providing brilliant service; and technology modernisation. This key role will play a crucial role to help the Group deliver on RBS and EDB priorities.

**We're interested in hearing from people who**:

- Are confident in defining and owning capability uplift roadmaps to drive excellence and innovation across data science and decision science.
- Have built and led high performing, and engaged teams through a culture of knowledge sharing, connection and community.
- Are technical experts to lead their teams and work towards best solutions for the development of AI offerings.
- Are able to prioritise and be pragmatic on guiding the team and stakeholders on how to best use the team's skill to find solutions that bring better value to our customers and the business.
- Can leverage metrics and data to inform continuous improvement that will drive your teams forward with industry leading practices.
- Prioritise Business Outcomes and make informed decisions that support business goals.

**Tech skills**

We use a broad range of tools, languages, and frameworks. We don't expect you to know them all but having significant experience and exposure with some of these leadership attributes (or equivalents) will set you up for success in this team.
- People Management, in specific managing Data Science and Technical teams.
- Naturally adept in building relationships and managing stakeholders
- Strong business acumen and growth mindset.
- Exceptional Statistical, Analytical and Data Science knowledge
- Knowledge of Generative AI solutions is desirable

**Working with us**

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

**to live your best life, by doing your best work with us**

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 13/12/2024

Job ID REQ223946


  • Chapter Area Lead

    2 weeks ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Area Lead - Delivery Management **Retail Technology Delivery Chapter Area Lead** Seeking a Delivery Executive, highly experienced in both waterfall Program Management **and** new Ways of Working (agile) Product Management. Very strong senior stakeholder management, chapter leadership with a mindset on doing things differently. **Do work that...

  • Chapter Area Lead

    2 weeks ago


    Sydney, Australia Commonwealth Bank Full time

    **Retail Technology Delivery Chapter Area Lead** Seeking a Delivery Executive, highly experienced in both waterfall Program Management **and**new Ways of Working (agile) Product Management. Very strong senior stakeholder management, chapter leadership with a mindset on doing things differently. **Do work that matters** Retail Technology is responsible for...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Area Lead Product Ownership - Technology (Executive Manager) - **You are a Product expert with an Engineering background and have led Product teams to design and deliver exceptional customer and business outcomes**: - **We are leading a large Agile transformation within CommBank's Technology landscape**: - **Together we'll build a world-class...


  • Sydney, Australia Commonwealth Bank Full time

    **You are a Product expert with an Engineering background and have led Product teams to design and deliver exceptional customer and business outcomes**: - **We are leading a large Agile transformation within CommBank's Technology landscape**: - **Together we’ll build a world-class product ownership community **See yourself in our team** This role will...

  • Chapter Area Lead

    4 weeks ago


    Sydney, Australia Commonwealth Bank Full time

    **See yourself in our team**: Our Retail Banking Services (RBS) Everyday Banking (EDB) team has a unique role to enable the Group’s strategy in enabling a brighter future for all. The EDB team is the public face of CommBank, delivering a seamless banking experience for the future, to our personal banking customers. We offer market-leading products and...

  • Chapter Lead Learning

    4 months ago


    Sydney, Australia Commonwealth Bank Full time

    **“At CommBank we are proud to support flexibility, let’s discuss what this means for you”** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead Product Management - Permanent Full time opportunity - You will play a key role in designing and implementing features that do the basics so well they are almost unnoticed and exceeds customer expectations in defining moments - You are a progressive people leader, helping to build customer focussed solutions - You will double-hat as a Product...

  • Chapter Lead

    3 months ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead - Dynamic Authorisation - **We're** embarking on a large transformation across our Identity services and solutions. - **You have** knowledge that spans both development and operations, including best practice engineering, infrastructure management, system admin and DevOps Toolchains. - **Together we** will build tomorrow's bank today, using...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Permanent Full time opportunity - You will play a key role in designing and implementing features that do the basics so well they are almost unnoticed and exceeds customer expectations in defining moments - You are a progressive people leader, helping to build customer focussed solutions - You will double-hat as a Product Chapter Lead, and an experienced...

  • Chapter Lead

    4 months ago


    Sydney, Australia Commonwealth Bank Full time

    **We're **embarking on a large transformation across our Identity services and solutions. - **You have **knowledge that spans both development and operations, including best practice engineering, infrastructure management, system admin and DevOps Toolchains. - **Together we **will build tomorrow’s bank today, using world-leading engineering, technology,...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead IAT Service Management - **You are** a problem solver with a strong background **in Service Management across Security Services.**: - **We are** one of the best and most advanced Cyber Security teams in Australia. - **Together we can** contribute to protecting the Group, it's customers and community. **Your business**: The Technology division...

  • C++ Chapter Lead

    6 months ago


    Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

    An opening at a top financial institution for a C++ Chapter Lead has become available. They're all about making markets safer and more transparent for traders worldwide. This a permanent position, and would require office attendance in the Sydney CBD, a minimum of 2 days per week. You must also have full working rights in Australia. **About the...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead DJOM Home Buying - **12-month secondment / fixed term opportunity**: - **You are passionate about digital, experimentation and insights**: - **Our team is committed to providing the best digital experience for our customers**: - **You are a people leader obsessed with building capability and development of your Chapter members** **See...

  • Chapter Lead

    8 months ago


    Sydney, Australia ING Full time

    As Chapter Lead - Assisted Channels you’ll take a leading role help & define and drive the roadmap of the Call Centre Modernisation strategy. This is from delivering foundational technology capability and features such as voice, chat / chat bot and integration with the ING App experience. As a Chapter Lead you are responsible for coaching, developing, and...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead Learning Design 1 **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business,...

  • Chapter Lead

    6 months ago


    Sydney, Australia ING Group Full time

    Chapter Lead - Data An exciting opportunity for an **Engineering Lead (Chapter Lead - Data)** to join our Data Tribe team at **ING Australia**. Reporting to the **IT Area Lead**, you'll play a key role in the continual advancement of our engineering mastery and practices such as Agile and Continuous Delivery but also remain highly aware of industry trends...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    **You are** a problem solver with a strong background **in Service Management across Security Services.**: - **We are** one of the best and most advanced Cyber Security teams in Australia. - **Together we can** contribute to protecting the Group, it's customers and community. **Your business**: The Technology division delivers the Group's information...

  • Chapter Lead

    6 months ago


    Sydney, Australia ING Group Full time

    Chapter Lead - Test By operating outside of traditional team structures, we encourage the smartest ways of working in an agile and collaborative environment. In addition, by valuing our peoples' differences we foster a bank-wide culture of inclusion that steers diverse ways of thinking We are looking for a **Chapter Lead - Test Engineering** to join our...


  • Sydney, Australia Commonwealth Bank Full time

    **12-month secondment / fixed term opportunity**: - **You are passionate about digital, experimentation and insights**: - **Our team is committed to providing the best digital experience for our customers**: - **You are a people leader obsessed with building capability and development of your Chapter members** **_See yourself in our team - ** The...

  • Chapter Lead

    3 months ago


    Sydney, Australia Commonwealth Bank of Australia Full time

    Chapter Lead - Home Buying **See yourself in our team**: The Home Buying (HB) Domain in Retail Banking Services (RBS) is responsible for the end-to-end management of CommBank's Home Loan Business. We provide proactive operational risk management to ensure our Home Loan customers receive exceptional experiences that drive customer advocacy. **About Line 1...