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Ict Support and Project Coordinator

5 months ago


Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Utilise your technological expertise to provide support and advice
- Fixed term opportunity to work with a high-performing and passionate team in the Victorian Public Service
- VPS Grade 5: $103,920 - $125,735 plus superannuation

About the Business Unit
Victim Services Support and Reform (VSSR) is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of our justice system, including:

- Provision of strategic leadership and advice on victims of crime issues across government.
- Driving and influencing victims of crime policy to ensure best practice.
- Direct service provision of a range of programs including the Victims of Crime Helpline, Victims Register, Victims Assistance Program and specialist witness services.

About the Role
The role will be directly positioned in DJCS Technology Solutions and report into VSSR for the duration of the position. There will be a high degree of consultation and engagement across Technology Solutions, VSSR and key stakeholders including business and third-party organisations where appropriate.
Technology Solutions explores and employs modern technology to serve the department's business needs. The business unit is responsible for the department's IT strategies, policies, projects, architecture, infrastructure, corporate systems, and service management of IT suppliers.

About you
- Demonstrated experience working in a complex and multi-faceted ICT support environment, as well as managing project deadlines

Qualifications/Requirements
- Tertiary qualification in an ICT discipline and/or achieved through at least 5 years' experience.
- Highly desirable: experience in Salesforce system administration or development.
- Desirable: accreditation in ITIL.
- Desirable: accreditation in a project management methodology.
- Desirable: accreditation in or working knowledge of business analyst methodologies.

How to Apply

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine. 
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

**Acceptable evidence includes**:
*
- COVID-19 digital certificate (available via your myGov account)
- Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.