Business Improvement Specialist

7 days ago

Greater Adelaide SA, Australia HAYS Full time

Lead problem solving sessions, facilitate improvement workshops

**Your new company**

With a commitment to zero net emissions by 2030, this organisation are guided by environmental goals and practices as they transform the supply of water and enhance the role of water utilities in today’s community. The projects they deliver are significant in both size and impact, ensuring they plan for and meet the needs of today and future generations.

**Your new role**

As Business Improvement Specialist, you will be responsible for the following:
Problem-Solving:

- Lead problem-solving sessions as an improvement practitioner, collaborating closely with bespoke teams to address process improvement requirements.
- Utilise structured problem-solving techniques to define problems, reach agreement with sponsors, scope improvement initiatives and obtain sign off
- Identify and quantify benefits for improvement initiatives (before vs. after).
- Define and source relevant data for ongoing measurement and progress reporting.
- Independently facilitate improvement workshops.
- Provide status updates and initiative completion reports to relevant stakeholders.
- Identify inefficient or ineffective processes across the business and support others in doing the same.

Imparting Business Improvement Knowledge:

- Collaborate closely with improvement initiative participants to impart business improvement skills through practical problem-solving.

Process Focus:

- Demonstrate the ability to undertake an end-to-end discovery process.
- Engage in process workshopping and analysis with cross-functional stakeholders.
- Articulate the current state situation and collaboratively identify opportunities for designing an improved future state.
- Managing project governance, including creating, maintaining, updating, and communicating project plans.
- Drive cross-functional project teams and track each project through to completion.
- Maintain project status reports and proactively highlight any issues and risks that may impact project success.

**What you'll need to succeed**

To be considered for this role, you will demonstrate experience in the following:

- Minimum 5 years experience in business process mapping using BPMN.
- Proficiency with ARIS/Signavio enterprise architecture platforms.
- Establishing a governance process (council structure, policies, procedures, guidelines).
- Conducting business process training and facilitating current state workshops.
- Transforming existing process maps to BPMN standard.
- Creating a BPM operating model and setting up a process management office.
- Strong stakeholder engagement and presentation skills.

**What you'll get in return**

In return for your hard work and dedication, you will enjoy:

- A competitive hourly rate commensurate with your skills and experience
- A temporary assignment until 30 June 2024 with possibility of extension
- A supportive and collaborative work environment that fosters learning and development
- Flexible working arrangements that allow you to balance your work and personal life
- A rewarding career that makes a difference in the lives of people with disability
- Through Hays, you will be offered the support and guidance of a dedicated Recruitment Consultant for the duration of your assignment

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.

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