Business Improvement Manager

1 week ago

Adelaide, South Australia Healthy Business Group Full time

Are you a highly skilled and engaging business professional seeking a new and exciting opportunity in the pharmaceutical industry? We are currently seeking a talented individual with expertise in pharmacy operations to join our dynamic team. As a key member of our organisation, you will play a crucial role in supporting pharmacy managers to drive strategic decision-making and operational efficiency, predominantly in the pharmacy sector.

Company Overview – The Healthy Collective/Healthy Retail

We are the first member-based collective of its kind, bringing together health professionals, social care, wellness and lifestyle providers, to deliver better care and well-being outcomes for every Australian.

Our company is a leading provider of comprehensive solutions in the small business world. We are a consultant management team that supports businesses to become more efficient, as well as helping with customer and overall business growth. We support pharmacies and other health professionals to improve and promote their practices.

With a commitment to innovation and excellence, we strive to empower our clients with actionable data-driven solutions that revolutionise the pharmacy landscape.

Role and Responsibilities

As a Business Improvement Manager you will be responsible for:

  • Reviewing and improving client's business processes and profitability, such as wage efficiencies, stock control, merchandising and operations.
  • Managing multiple client relationships and identifying areas of support and improvement within their businesses.
  • Working with clients on a regular basis to ensure monthly/quarterly deadlines are met.
  • Working within a team of people, communicating with relevant stakeholders/departments.
  • Assisting with training, recruitment, team member reviews and general HR support to clients.
  • Providing marketing support for clients.
  • Overseeing the analysis of key performance indicators (KPIs) for benchmarking in pharmacies for an existing client base.
  • Reviewing cash flow, budgeting, forecasting, and month end reports and using strategic and industry experience to help the businesses grow.
  • Assisting with the development of financial models for services provision in pharmacy, to identify areas of opportunity for growth and improvement.
  • Keeping abreast of industry regulations, market trends, andemerging technologies related to pharmacy benchmarking and data analysis.

Qualifications and Skills

To be successful in this role, you should possess the following qualifications and skills:

  • 7-10 years experience in operations, preferably in the pharmaceutical or healthcare industry.
  • Experience with managing people.
  • Strong knowledge of pharmacy operations, HR, marketing, retail and dispensary management, and industry-specific benchmarks.
  • Proficiency in data analysis tools and techniques, such as Excel.
  • Strong communication skills, both written and verbal, with the ability to present findings to stakeholders at various levels of the businesses.
  • Detail-oriented mindset, with a focus on accuracy and precision in data analysis and reporting.
  • Ability to work independently as well as collaboratively in a team environment.
  • Knowledge of industry regulations and compliance standards related to pharmacy.

How to Apply

If you are a talented operations manager with a desire to make a significant impact in the pharmacy industry, we would love to hear from you. Please submit your resume, cover letter, and any relevant work samples to ******** or via the Apply button.

Join our team and contribute to shaping the future of small business improvement. We look forward to reviewing your application and discussing the opportunity further with you.

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