Business Improvement Consultant

4 weeks ago

Adelaide CBD, Australia Workskil Australia LTD Full time

**About the Role**

As a Business Analyst (Graduate), you will assist the Business Improvement team to ensure that all compliance requirements of operational programmes are documented, maintained and managed via clear documentation, system controls and exception reporting. You will identify improvements to streamline the business processes and system functionality, document current and future state processes and draft system specifications to drive continuous improvement whilst meeting compliance obligations.

**This role will be based in our Adelaide CBD office and is being offered on a full time ongoing basis.**

**About You**
- Strong performing university graduate (IT, Business, or similar) or related experience
- Strategic thinker with high-level analytical and problem-solving skills with the ability to connect the dots
- Excellent communication and stakeholder management skills
- Experience in business improvement, process mapping, business analysis or project management.
- Ability to work well both in teams and independently, possessing a high level of initiative
- Willingness to understand complex government contracts and guidelines and track the compliance requirements against business processes
- Ability to work with stakeholders to define and document system requirements and specifications and understand the broader business impact to support with prioritisation
- Excellent computer literacy, including strong experience with Microsoft Office suite. Experience working with a Customer Relationship Management system is desirable.
- Knowledge of the employment and community services industry or a willingness to learn

You will also be required to:

- Hold a current driver’s licence and possess a willingness to undertake intra-state/interstate travel as required.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

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