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Customer Service Executive

4 weeks ago

Coburg, Australia Carbiz Rentals Full time

Are you a fantastic customer service professional looking for an opportunity to shine? We want to hear from you

We have an exciting opportunity for a best-in-class Customer Service Executive to engage, deliver and delight, creating an unsurpassed positive customer experience. We offer a collaborative, team-first culture, enriching environment with an emphasis on career development, dynamic, innovative work, and a chance to learn, grow and thrive

**_ What You Bring to The Table_**

Serving as a dynamic initial point of contact leading the customer experience, we're looking for the following critical personal attributes:

- _Customer-driven_ - You know the importance of good customer service and excel at leaving each client 100% satisfied
- _Communicator -_ You have excellent communication skills
- _Charismatic -_ Detail-oriented, knowledgeable, and well-spoken. You are professional, flexible, and friendly
- _Can-do attitude - _You understand your customer and aim to please
- _Collaborator - _Team player, go-to, trusted partner

**_What You Can Expect Day-to-Day_**

Bringing our mission of customer-focused service to life, following are the core activities you will execute:

- Interacting with customers providing the highest customer service
- Delivering cars directly to customers
- Detailing and cleaning our cars
- Assisting with the coordination of vehicle logistics

**_What it Takes_**

If you are an approachable, passionate professional fuelled by fantastic customer relationships, join us. While we'll provide all the training you need, the following are the skills we'd love to see.

Minimum Required:

- Excellent communication skills
- Valid driver's license and clean driving record
- Exceptional customer service skills
- Ability to wear a uniform
- Creative problem-solving skills
- Ability to take ownership of your work in a dynamic, fast-paced environment

**_What we offer_**
- Competitive remuneration based on experience
- Novated Lease options
- Team lunch catered for each month
- Career growth opportunities as the company grows
- Great workplace culture and team environment
- Study assist program
- Discounted tickets to our partners sporting events

If this sounds like the perfect job for you, click apply We would love to hear from you

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