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Customer Service Officer Role
2 weeks ago
Focus Care is seeking an experienced administrator with exceptional customer service skills to be the face of Focus Care's head office in Victoria, conveniently located in Coburg; this role does require attendance to the office Monday to Friday. You don't necessarily need experience in the home care sector, but what you will need is a great attitude, sense of humour, willingness to learn and excellent time management skills, because we can promise you... no two days will be the same. Our team is growing fast and we are looking for someone who wants to be a part of this exciting and rewarding opportunity, where everything you do every day, is contributing to helping people to live at home with independence and dignity.
The Customer Service Officer is responsible for supporting client service delivery through the provision of administrative support to maintain efficient and reliable customer service to Focus Care clients and administrative support to the Victorian team.
Customer Service Officers support the organisation to manage its human resources and maintain effective communication between clients or their representatives and Focus Care.
The Customer Service Officer is integral to building and maintaining Focus Care’s brand as a leading provider in the provision of holistic high quality aged care and disability services in the greater Melbourne community.
Previous applicants, need not re-apply.
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