International Product Manager

7 months ago

Sydney, Australia Bupa Full time

**About the Opportunity
Step into a pivotal role within the International Customer Value Proposition team, where your autonomy takes centre stage. Your expertise will drive the entire lifecycle of Bupa Australia Overseas Visitors Health Insurance offerings (corporate and retail), from concept to execution, ensuring optimal performance and customer value.

Partnering closely with our International Partnerships teams, you'll be the driving force behind creating an unparalleled product and proposition for international customers. This role places you at the heart of revolutionizing the market, shaping end-to-end customer experiences that perfectly align with our business objectives. Join us in setting a new industry benchmark and be a catalyst for innovation that stands out and exceeds expectations.

This is a permanent full-time position based in our Melbourne or Sydney office. We offer hybrid working arrangements, providing you the flexibility to work from the office or remotely.

**How You’ll make a difference?
Embrace the pivotal role of the International benefits SME, shaping both corporate and retail offerings for Overseas Visitors and Overseas Students Health Insurance. Your specialized insights will refine strategies, fuel innovative product creation, and cater precisely to the evolving International Benefits landscape.

Join hands with our dynamic International Partnerships and International Marketing teams, crafting an exceptional future. Your influence extends to product evolution, sparking new business frontiers, and driving international book profitability. Championing gross margins, you'll strategize at product and plan levels, while also boosting plan penetration within companies and the agent channel.

Elevate your expertise to new heights in an environment that thrives on collaboration and innovation. Here's your chance to be the driving force behind our international growth and success. Are you ready to make your mark and push boundaries?

Your everyday tasks are but not limited to:

- Global Product Impact: Shape and enhance Overseas Visitors products and value propositions, from development to performance, encompassing multilingual communications and 24/7 support.
- Innovate for the Future: Lead the evolution of the International CVP, blending health system insights, market trends, and enhanced customer experiences.
- Premium Optimisation: Drive the annual Premium Review for international products, ensuring competitive and compelling offerings.
- Strategic Impact: Collaborate with Marketing and International Partnerships teams, crafting impactful marketing strategies and campaigns for the global market.
- Regulatory Insight: Influence discussions with government departments regarding changes in legislation for overseas visitors' visa types, encompassing compliance and minimum requirements
- Performance Champion: Maintain a robust analytical framework, fostering continuous improvements in Overseas Visitors product performance
- On-the-Ground Impact: Participate in broker/agent events and local conferences, supporting sales efforts to expand our reach and customer base.

**Why work at Bupa?
We keep our people smiling by helping them improve their lives in and outside of the office.

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing and futures.

**What sets you apart?**

The key skills and experience required to ensure success in this role:

- Seasoned Expertise: Bring 3-5 years of valuable experience in product or customer channel management within health insurance, general insurance, or financial services (preferred).
- Global Insight: Previous involvement in the International market, particularly inpatriate or expatriate domains, is a distinct advantage.
- Entrepreneurial Mindset: Showcase your knack for entrepreneurial thinking, coupled with prowess in commercial strategy, networking, and perceptive analysis.
- Engaging Communicator: Your exceptional communication skills will shine, especially when presenting to senior-level stakeholders.
- Educational Edge: While not mandatory, a tertiary qualification in marketing, business, or related disciplines adds an extra layer of strength to your profile.

**About Bupa Asia Pacific
Bupa

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