Marketing Manager

3 weeks ago


Sydney, Australia Amzn Commercial Srvcs Pty Ltd Full time

4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience using Microsoft Excel to manipulate and analyze data
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Experience with A/B testing, especially around audience segmentation and targeting
- Strong attention to detail and proven ability to manage multiple, competing priorities simultaneously.

We are looking for an innovative, customer-obsessed and analytical marketing leader to join the Deals & Event Team at Amazon Retail Australia. Our vision is to deliver leading class online deal & shopping events for Aussie customers that are tailored to their needs.

You will be responsible for leading the planning and execution of our gifting events (e.g. Christmas) and support the team to deliver exceptional deal events (e.g. Black Friday Sale). In your role, you will be gathering customer and category insights, developing ideas and experiments, building innovative solutions to delight customers and measuring impact. You will grow customer engagement (frequency of shopping, basket building, spend per customer) and retention through exceptional event execution.

You will be customer-obsessed, demonstrate strong ownership and insist on high standards. You will collaborate with a team of diverse stakeholders across Product/Programs, Vendor Management and Public Relations to inform and refine the customer engagement strategy and execution.Our retail team operates out of our fabulous CBD office (conveniently located near many transportation options).

Key job responsibilities
- Support Amazon's Deal Events (e.g. Black Friday Sale) and hold the bar high on Deal & Event Quality to make sure customer's will experience an exciting event.
- Lead the planning and execution of Amazon's Gifting Events (e.g. Christmas).
- Develop and execute processes and tools to scale marketing efforts, including automation.
- Build relationships with and influence teams across Vendor Management & Product/Programs to jointly deliver customer solutions.
- Conduct A/B tests and experiments to gather data on customer behavior and inform launch decisions.
- Uncover best practice, including through Amazon’s global network, to deliver value for Australian customers.
- Analyze data and dive deep into customer metrics and research to develop actionable insights that drive customer growth and increase engagement.

About the team

The AU Deal & Events team is responsible for delivering exceptional shopping events to our customers and delight them with great deals and best-in-class shopping experiences, tailored to their needs.
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience with basic HTML, website management and content management systems (CMS)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



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