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Retail Manager

1 month ago

Sydney Olympic Park, Australia Neon Global Pacific Full time

**Retail Manager**

Immersive Exhibition at Sydney Olympic Park, Mid August 2023 to February 2024 (approx 5month contract)

**RESPONSIBILITIES**

The Retail Manager is responsible for the day-to-day operations of the Exhibition gift store. He or she will open and close the store, manage scheduling and daily retail operations, ensure the retail team delivers top-flight customer service to all visitors, and prepare daily sales and activity reports for circulation to Head Office.

**Sales & Service, Floor Presence & Maintenance, Back of House Support**
- Embrace the Exhibition Experience and follow training guidelines and standards to reflect brand standards and image
- Provide excellent customer service skills, great selling skills and show motivation to succeed
- Confidently liaising with venue and on-site contacts
- Carry out end of day reporting routine and responsible for cash handling
- Responsible for cash banking
- Perform cashier duties - handling cash, checks and credit card transactions - at a fast pace while maintaining accuracy
- Manage staff scheduling - shifts and break times - and overseeing payroll with Retail Management team
- Train new team members as required
- Delegating staff roles and assigning shop floor positions to maximise team skills. Promote a strong sense of teamwork.
- Work closely with the sales staff and supervisors to maintain the sales area, both merchandise and the physical space.
- Ensure staff uniforms and presentation are up to standard
- Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
- End of shift/day: Ensure selling floor is replenished and ready for the next day
- Inventory site management. Ensuring product in store and storage is well maintained and accounted for correctly with cycle stocktakes
- Troubleshoot any connection issues, or POS issues with remote assistance
- Executes corporate directed price changes and markdowns
- Any other tasks as assigned by Neon Retail Management.

**PERSONAL PROFILE**
- Minimum 3+ years retail management experience
- Must be able to work a flexible schedule, weekends and evenings
- Knowledge and experience of POS systems
- Must be able to perform all retail floor functions.
- stock/retrieve merchandise, lift/push/pull 10-12KGs and unload shipments.
- Excellent verbal and written communication skills, effective communication with all management and staff.
- Willing to work in and promote a team oriented environment, show a positive attitude & take responsibility for own actions
- Computer literacy and confidence, particularly with Excel
- Strong eye for detail and numbers

I will contact you direct to brief you of the project.

If you know anyone that would be interested, please share my contact details with them.
- Image is for reference only_
- You must have right to work in Australia_

**Job Types**: Full-time, Fixed term
Contract length: 4 months

**Salary**: $25.68 - $28.73 per hour

**Benefits**:

- Professional development assistance

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Monday to Friday
- Morning shift
- Overtime
- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sydney Olympic Park, NSW 2127: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail management: 3 years (required)
- Point of Sale (POS) software: 3 years (required)
- Related retail: 3 years (required)
- Customer service: 3 years (required)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

Expected Start Date: 14/08/2023

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