Retail Manager

1 week ago

Sydney Olympic Park, New South Wales, Australia Neon Global Pacific Full time

Retail Manager
Immersive Exhibition at Sydney Olympic Park, Mid August 2023 to February 2024 (approx 5month contract)

RESPONSIBILITIES
The Retail Manager is responsible for the day-to-day operations of the Exhibition gift store.

He or she will open and close the store, manage scheduling and daily retail operations, ensure the retail team delivers top-flight customer service to all visitors, and prepare daily sales and activity reports for circulation to Head Office.


Sales & Service, Floor Presence & Maintenance, Back of House Support

  • Embrace the Exhibition Experience and follow training guidelines and standards to reflect brand standards and image
  • Provide excellent customer service skills, great selling skills and show motivation to succeed
  • Confidently liaising with venue and onsite contacts
  • Carry out end of day reporting routine and responsible for cash handling
  • Responsible for cash banking
  • Perform cashier duties handling cash, checks and credit card transactions at a fast pace while maintaining accuracy
  • Manage staff scheduling shifts and break times and overseeing payroll with Retail Management team
  • Train new team members as required
  • Delegating staff roles and assigning shop floor positions to maximise team skills. Promote a strong sense of teamwork.
  • Work closely with the sales staff and supervisors to maintain the sales area, both merchandise and the physical space.
  • Ensure staff uniforms and presentation are up to standard
  • Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers
  • End of shift/day: Ensure selling floor is replenished and ready for the next day
  • Inventory site management. Ensuring product in store and storage is well maintained and accounted for correctly with cycle stocktakes
  • Troubleshoot any connection issues, or POS issues with remote assistance
  • Executes corporate directed price changes and markdowns
  • Any other tasks as assigned by Neon Retail Management.

PERSONAL PROFILE

  • Minimum 3+ years retail management experience
  • Must be able to work a flexible schedule, weekends and evenings
  • Knowledge and experience of POS systems
  • Must be able to perform all retail floor functions.
- stock/retrieve merchandise, lift/push/pull 10-12KGs and unload shipments.

  • Excellent verbal and written communication skills, effective communication with all management and staff.
  • Willing to work in and promote a team oriented environment, show a positive attitude & take responsibility for own actions
  • Computer literacy and confidence, particularly with Excel
  • Strong eye for detail and numbers
I will contact you direct to brief you of the project.

If you know anyone that would be interested, please share my contact details with them.

  • Image is for reference only_
  • You must have right to work in Australia_

Job Types:
Full-time, Fixed term

Contract length: 4 months

Salary:
$ $28.73 per hour

Benefits:

  • Professional development assistance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Afternoon shift
  • Monday to Friday
  • Morning shift
  • Overtime
  • Rotating roster
  • Weekend availability

Supplemental pay types:

  • Overtime
pay

Ability to commute/relocate:

  • Sydney Olympic Park, NSW 2127: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Retail management: 3 years (required)
  • Point of Sale (POS) software: 3 years (required)
  • Related retail: 3 years (required)
  • Customer service: 3 years (required)

Work Authorisation:

  • Australia (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)

Work Location:
In person

Expected Start Date: 14/08/2023

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