General Manager

7 months ago

Brisbane, Australia UniLodge Australia Pty Ltd Full time

Exciting BTR management position based at Kangaroo Point, Brisbane, QLD
- Play a key role in driving operational and leasing success, managing a collaborative and well established team
- Be part of an emerging asset class with a strong pipeline of growth opportunities

Essence Communities unique offering provides tailored Build to Rent (BTR) Management Solutions, for projects across Australia and New Zealand. As one of the few operators within the emerging BTR sector, our property management platform is shaped from a 27-year track record in property and asset management, being part of Australia’s leading operator of Purpose-Built Student Accommodation, UniLodge.

Our foundation of experience and expertise has propelled our operations to be leading the transformation of Australia’s rental sector. With current projects in operation in Brisbane and Caulfield, and a growing pipeline of projects and partnerships with Institutional clients.

**Our Opportunity**

Due to internal promotion, we have an exciting opportunity for a highly motivated property professional to join our team at Realm Kangaroo Point as our new General Manager. In your new role you will ensure the smooth and successful running of this operation and provide leadership and strategic guidance to our established team.

**The Property**

Situated in the desirable suburb of Kangaroo Point, this exceptional property offers luxurious amenities and high-quality apartments and townhomes. Just steps away from Brisbane CBD, South Bank Parklands, and the iconic Story Bridge. The BTR complex consists of an impressive selection of 200 spacious 1, 2, and 3-bedroom penthouses and townhouses. Amenity areas include rooftop dining and spa, podium pool, state-of-the-art gym, private dining room, games room, BBQ terrace and more.

**What you will offer**
- You will have extensive property management experience in one of the property sectors, preferably in a senior operations management role.
- Leasing experience preferred in either the residential, commercial or retail sectors.
- Exhibit a strong ability to deliver a high level of resident & customer experience
- A strong leader who is passionate about guiding, coaching, and mentoring your team to achieve excellence and deliver outstanding experiences for our residents and visitors.
- Demonstrate strong commercial acumen and be adaptable at exhibiting strategic intent in order to maximise property performance and deliver on KPI’s
- Comprehension of the key metrics that impact and grow the financial performance of the asset, using knowledge to drive revenue and continually improve resident experience.
- It’s important that you’re a strong communicator with a natural ability to build rapport and foster long term relationships.

**Your responsibilities**

Key responsibilities will include, but will not be limited to:

- Drive the strategic delivery and implementation of high-quality leasing journeys and successful leasing outcomes.
- Provide overall leadership, guidance, and direction to the property team, instilling a superior residential experience.
- Demonstrate strong commercial acumen and be adaptable at exhibiting strategic intent, in order to maximise property performance and deliver on KPIs
- Develop and maintain relationships with the client, head office, operations team, residents and other relevant stakeholders.
- Excellent communicator both verbally and written, with an ability to influence widely and collaborate cross functionally.
- Lead the preparation of budgets and reports in relation to the property including market commentary, forecast occupancy, room rates, income, and expenditure.
- Assist with the strategic planning including but not limited to community engagement and ancillary income.
- Overall responsibility for Facilities Management, working in conjunction with the on site maintenance manager
- Ensure compliance and that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, staff, office and contractors.
- Accountability for ensuring the asset is expertly managed and maintained to a high quality of presentation and operation.
- Be thoroughly familiar with the management agreement and manage the property to achieve all associated Key Performance Indicators (KPIs).

Our mandatory requirements include:

- Hold a current full QLD Real Estate License to conduct Real Estate Business
- National Police Check (completed within last 3 months), at your own cost
- Unrestricted work rights in Australia and New Zealand

**WHAT WE OFFER**

Across our workforce we have built an enviable culture of
**_trust_**:

- , _
**_engagement_**:

- , _
**_collaboration_**, and
**_fun_**. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are the heart of our business, and their contributions are valued and celebrated through ‘On the Spot’ Awards, Service Recognition, Quarterly and Annual Aw

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