External Communications Advisor

2 months ago

Chatswood, Australia eHealth NSW Full time

**Employment Type**: Full-Time Permanent

**Position Classification**: Health Manager Level 3

**Remuneration**: $119,348 - $136,057 per annum + 10.5% Super

**Hours Per Week**: 38

**Location**: A mix of working from home and from our office in Chatswood

**Requisition ID**: REQ401773

**About Us**

eHealth NSW enables patient-centred care in NSW by providing technology services which connect people, data and systems. We partner with health agencies and the technology sector to provide a digitally enabled and integrated health system for patients, clinicians and the NSW community. Focus areas for eHealth NSW include core clinical systems, infrastructure, security, workforce and business management systems, data and analytics as well as digital innovation.

If you would like to learn more about eHealth NSW or the opportunities available at eHealth NSW, visit our website.

**About the role**

The External Communications Advisor manages the development and coordination of communication campaigns, resources and advice to promote eHealth NSW consumer-focused products, services and initiatives. The role works collaboratively with eHealth NSW staff and stakeholders to deliver a variety of digital and traditional communication approaches and assets aligned with eHealth NSW's brand and business priorities.

Our Communications team is split into 4 Divisions - Clinical audiences, Business audiences, Consumer & Government audiences, and Internal Communications. This role is with the Consumer & Government audience team, where you will be instrumental in engaging stakeholders, creating and implementing strategic communication plans, writing website news articles and digital content, presentations and general communications work.

You will be reporting to the Senior Communications Advisor, working in a team of six. You will enjoy lots of variety and autonomy.

Take a look at the POSITION DESCRIPTION for more role information including the selection criteria.

**About you**

The skills, knowledge and experience we are looking for include but not limited to:

- Proven experience in managing the development and coordination of communication campaigns in a complex or diverse service industry organisation, including tertiary qualifications in Communications, Marketing or other relevant discipline and/or equivalent relevant experience.
- Proven ability to produce a range of written, visual and broadcast communications resources across a range of traditional and digital communication channels.
- Excellent stakeholder management skills and proven record in establishing and maintaining partnerships and using them to drive results.
- Demonstrated experience in developing, implementing and evaluating communications plans, protocols and programs including excellent project management skills with the ability to prioritise and multi-task in a highly demanding work environment with competing priorities and deadlines.
- Excellent written and oral communication skills with experience communicating complex technical messages in plain English.
- Demonstrated experience using a range of marketing technology systems including Electronic Direct Mail platforms as well as MS Office, MS Teams and MS SharePoint.

**Why join eHealth NSW**

People join eHealth for a range of reasons:

- Work towards bettering the lives of patients in NSW.
- We are one of the largest technology services organisations** **in the southern hemisphere and we partner with key players in the sector.
- We offer a range of formal and informal training programs in both management and technical skills for staff at all levels.
- Benefits include flexible work arrangements, well-being programs, a range of paid and unpaid leave, financial salary packaging and annual leave loading.

**We are diverse and inclusive**

We are committed to having a workforce that reflects the communities we serve and provide a culturally safe work environment in line with NSW Health’s Diversity, Inclusion and Belonging Statement of Commitment. We actively recruit people from diverse backgrounds to build a supportive and inclusive workplace.

Visit our Diversity and Inclusion page for more information, or contact our Aboriginal Workforce team or our Access and Inclusion team for support.

**How to apply**
- Can you provide an example when you have managed the development and coordination of communication campaigns for a large organisation. What written, visual or broadcast communications did you use or digital channels?
- What communications campaigns have you played a leading role in, who were the audiences and how did you measure its success? Specifically reference campaigns which have targeted clinical, business, government, consumer and external audiences.
- What marketing technology systems have you used? Please confirm ability in Direct Mail platforms, MS Office, MS Teams and MS SharePoint.

**Applications close**:Thursday 1st June 2023 (11:59pm)

All NSW Health workers are required to have co

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