Head of Operations

3 months ago

Sydney, Australia Glitch Productions Full time

Sydney, NSW | Full-Time | Flexible Work Arrangement

**About us**:
Glitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on Youtube. Our channel has over 10 million subscribers, tens of millions of views per episode and is still growing strong. Our studio is filled with incredibly talented and passionate artists that are determined to change the way animation is produced and treated in the industry. Our latest IP; Digital Circus, has amassed over 300 million views on the pilot alone and we have a lot more still to come.

**Job Information**:
Glitch Productions is looking for a highly organised and dynamic Head of Operations to oversee the day-to-day operations of the company. This role will see you working alongside the executive team, helping develop and implement new strategies to drive the company forward while continuously reviewing and refining internal processes to enhance overall efficiency.

As Glitch Productions is rapidly growing, you will be pivotal in maintaining operational excellence and contributing to the company’s continued success.

**Your duties will include**:

- Overseeing the day-to-day operations of the company including budgeting, recruitment, human resources, and analytics in order to ensure the smooth functioning of company activities and the departments reliant on them.
- Managing the operations and administration teams by providing direction, upskilling, and mentoring to staff members.
- Proposing and initiating new operations initiatives in order to increase the efficiency of the operations department and the services offered to the rest of the company.
- Coordinating communication with partnered service providers for the legal, accounting, IT, and compliance activities of the company.
- Negotiate terms and prices with new vendors and partnered services to keep overhead expenses within budget.
- Analyze and redesign current company processes/policies in order to keep the company agile during its continued development.
- A Bachelor’s degree in finance, human resources, IT, management, or similar.
- 7+ years experience in an operational or management role.
- Expertise in Google Suite/Microsoft Office tools, especially spreadsheet management.
- A strong analytical or process improvement background with a data-focused mindset.
- Experience working with small businesses or startups.

**Bonus Skills/Attributes**:

- Excellent written, verbal, and interpersonal communication skills.
- Strong stakeholder management and time management skills.
- An understanding or experience with the arts, animation, gaming, and/or ‘internet nerd’ culture.
- Be extremely organized and have a strong work ethic.
- Engaging personality and willingness to learn.
- Positive, go-getter attitude with a passion for making things.

**What We Offer**
- A competitive starting salary with reviews every 6 months.
- A flexible work arrangement and schedule, with options for work from home and flexi-hours.
- A casual and fun office environment where individual input is valued.
- Regular work functions and free entry to conventions and events.
- Relocation assistance for workers wishing to move to Sydney.
- Close to public transport in the heart of Parramatta CBD.
- Paid for gym memberships.
- Regular company breakfasts/lunches.
- A diverse team that values independent input and career development.

**Our values**
Glitch Productions has an art-first mindset. Regardless of which team we’re in, every single team member’s core mission is to create the best art possible, and delight our audience that has given us so much. We achieve this mission through our values:
**Passion**: First and foremost, every team member has a passion for the work we do and why we do it. It’s what allows us to contribute our creative energy, pitch new concepts, and give everything we make a personal touch that resonates with our fans.

**Innovation**: From cobbling together sets in a living room, to inventing new pipelines using breakthrough technology, we have always had a focus on innovation and new ideas. We always try to push the boundaries of our industry and keep things fresh and exciting for both the team and our audience.

**Teamwork**: Animation takes a big team of incredibly talented people and everyone is always ready to pitch in and lend a hand. We believe that our diversity and range of skills are what allows us to create works none of us could do on our own.

**Integrity**: Our integrity is the heart of our core mission. It’s what allows us to do right for our projects and for each other.

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