Supply & Distribution Manager

7 months ago

Port Melbourne, Australia Bondi Sands Full time

The Bondi Sands Supply & Distribution Manager will ensure all retail and wholesale Australian domestic orders are processed accurately and efficiently in alignment and accordance to individual trading terms. You will communicate with high levels of efficiency to ensure stakeholders are kept informed at all stages about stock levels, delivery dates, freight tracking and any potential delays - always managing expectations to ensure the brand is represented positively with these groups.

You will coordinate APAC retail and wholesale customer service and accounts, including but not limited to:

- Processing domestic wholesale and retail orders, create invoices, maintain customer databases and process retail orders in various formats, including EDI.
- Prepare and implement purchasing and distribution stragties
- Ensure customers requirements are met through re-ordering and re-stock
- Assess credit claims with retailers and liaise/ collaborate with internal teams to process wholesale and retail write offs and credit notes
- Effectively utilise systems to create invoices accurately and coordinate payments with internal teams and customers
- Ensure regular communication with key stakeholders to provide status updates on orders, investigate discrepancies or damages within warehouse and liaise regarding any product concern
- Prepare plans to maintain stock levels including monitoring and reviewing updating systems

Additionally, you will coordinate logistics, by monitoring order status’ at 3PL and liaise with relevant teams to ensure timely and accurate deliveries to avoid any potential rejection risks and EDI errors. You will assist in monthly reconciliations, process bulk event orders and support the broader team in achieving KPIs.

You have strong stakeholder management skills and customer service experience, enabling you to partner with retailers and wholesalers to ensure a harmonious relationship by meeting and exceeding expectations with high levels of efficiency and communication, ensuring that stakeholders are kept informed at all stages.

Our offer to you

Based at in our stunning Global HQ offices in Port Melbourne by the beach, you will join a team of passionate, hands-on, dedicated employees who work collaboratively in an open space. You will be rewarded with a highly competitive salary package, great learning & development frameworks, health & wellbeing initiatives & benefits, flexibility, free products, glowing culture, and most of all, enjoy the experience of working for a thriving No.1 market-leading Australian made and owned business on a huge growth trajectory

**Job Types**: Full-time, Permanent

**Salary**: From $70,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

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