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Guest Services

4 months ago

Gold Coast, Australia The Star Entertainment Group Full time

An exciting new opportunity has arisen to join our Transport Team as a Carpark Attendant. In this guest facing desk role you will become an expert in all carpark operating systems, providing exceptional service to our valued members and guests, while maintaining a watchful eye of our carpark surveillance system. Your key focus is to deliver a safe and efficient carpark experience to all guests who visit our property.

**What are we looking for?**
- Exceptional, world-class standards in guest service excellence
- Polished five-star grooming and personal presentation
- Computer literacy in Microsoft Excel and Word
- Flexibility to work across a 24/7 rotating roster
- A warm, naturally engaging personality that takes pride in delivering legendary service

**What can we offer you?**
- 30% staff discounts across our award-winning venues on all 3 of our properties
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform prepared and ready for you daily on property
- An organisation that values diversity, teamwork and bringing your best self
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

**What can we offer you?**
- 30% staff discounts across our award-winning venues on all 3 of our properties
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform prepared and ready for you daily on property
- An organisation that values diversity, teamwork and bringing your best self
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.