Banking Consultant, Preston Vic

7 hours ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 84950
**Department**: AR Branch Network
**Division**: Australia Retail
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs-based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience. You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: 391 High Street, Preston VIC 3072
**Work Hours**: Full time
What will your day look like?
As a Banking Consultant/ Personal Banker, you will have the opportunity to:

- Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
- Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
- Actively participate in and support bank programs and initiatives,
- Take responsibility to ‘know your customer’ from a risk perspective, and
- Ensure compliance with ANZ and branch policies and procedures.

What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Exceptional customer focus - retail experience is an advantage,
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
- Ability to multi-task and highly adaptable to change and ambiguity,
- Willingness to work in a collaborative team environment,
- Sound understanding of compliance, and
- Excellent communication and interpersonal skills.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
16/01/2025, 11.59pm, (Melbourne Australia)

  • Bank Manager

    1 month ago

    Melbourne, Australia Westpac Banking Corporation Full time

    Bank Manager - Northland, Preston - **Full-time, permanent opportunity at Westpac's Northland branch**: - **Significant leadership role with a direct impact on the community**: - **Elevate your leadership career with Australia's most established bank**: - **Empower your team to empower your community**: - **Lead a diverse, inclusive and vibrant team to...

  • Banking Consultant, Royal Bank Vic

    7 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 69186 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in the Melbourne CBD...

  • Banking Consultant, Melbourne Vic

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 80517 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant, your role is to provide our...

  • Banking Consultant, Carlton Vic

    5 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 74323 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking team,...

  • Banking Consultant, Melbourne Vic

    19 hours ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 84159 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Build a rewarding career in an innovative, fast paced and...

  • Customer Advisor Preston Vic

    7 days ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Customer Advisor | Preston | VIC **Be the difference. Be part of Bendigo Bank.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to...

  • Banking Consultant

    4 days ago

    Melbourne, Australia ANZ Banking Group Full time

    **Job Title**: Banking Consultant - Contact Centre, Melbourne VIC - Suncorp Bank (Multiple Vacancies) **Req ID**: 84501 **Department**: SB Bank Contact Centre **Division**: Suncorp Bank **Location**: Melbourne About Us About the Role Are you ready to embark on an exciting journey in the realm of banking and financial services? Look no further! Join our team...

  • Banking Consultant, Bourke St Mall Vic

    4 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 77173 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking team,...

  • Personal Banker Preston Vic

    7 months ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you get to make a real impact in your customers lives and the community. You celebrate finding solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose...

  • Customer Advisor Preston Vic

    7 months ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want...

  • Customer Banking Specialist

    4 months ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Preston (30 hours) **Roster (30 hours per week)**: - Monday, Tuesday, Wednesday, Thursday & Friday: 9:30am - 4:00pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been...

  • Customer Advisor Preston Vic

    1 week ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Do more, dream more, become more. Welcome to Bendigo. About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun...

  • Customer Advisor Preston Branch Vic

    3 days ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Do more, dream more, become more. Welcome to Bendigo. About us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers,...

  • Personal Banking Advisor

    2 months ago

    Melbourne, Australia Westpac Banking Corporation Full time

    Personal Banking Advisor - Hawthorn, VIC - **Begin a long-lasting career in Banking and Finance with Westpac**: - **Fantastic opportunity for a customer service professional**: - **Hours: 8.30am - 4.45pm Mon and Tue and 8.30am - 5.15pm Fri** Westpac Group offers a range of opportunities for people who want to make a difference, speak their truth and grow...

  • Everyday Banking Consultant

    4 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 77036 **Department**: AR Contact Centre **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As an Everyday Banking Banker, you’ll assist our...

  • Business Banking Manager, Small to Medium Enterprise Banking, Melbourne Vic

    4 weeks ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 83003 **Department**: Small to Medium Enterprise Banking VIC/TAS **Division**: Australia Commercial **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Business Banking...

  • Personal Banking Advisor

    1 month ago

    Melbourne, Australia Westpac Banking Corporation Full time

    Personal Banking Advisor - Malvern, VIC - **Permanent, full-time opportunity available at Westpac's Malvern branch**: - **Bring your best-self to connect with customers from all walks of life**: - **Fantastic opportunity for a customer service professional**: - **Get things happening for our customers - and your career** When you join Westpac Group,...

  • Bank Manager

    3 months ago

    Melbourne, Australia Westpac Banking Corporation Full time

    Bank Manager - Deer Park, VIC - **Full-time, permanent opportunity at Westpac's Deer Park branch!**: - **Significant leadership role with a direct impact on the community**: - **Elevate your leadership career with Australia's most established bank**: - **Empower your team to empower your community**: - **Lead a diverse, inclusive and vibrant team to...

  • Personal Banker, Melbourne Vic

    2 months ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 79997 **Department**: SB Specialty **Division**: Suncorp Bank **Location**: Melbourne About Us About the Role Your role as a Personal Banker will provide outstanding levels of sales and service to our customers within our customer channel at Suncorp. In this role, you will interact with customers in line with our connect conversation framework,...

  • Personal Banking Consultant, Collins Street Vic

    18 hours ago

    Melbourne, Australia HSBC Full time

    **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...