Quality Officer

4 weeks ago


Heidelberg, Australia Austin Health Full time

Full time
- Location: Flexible. May be based at Heidelberg or Regionally.
- MSAV Medical Scientist Grade 3 base rate + salary packaging + super

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About the Austin Health Pathology**

Austin Health Pathology (AHP) provides comprehensive laboratory pathology testing to all the campuses of Austin Health. AHP also have multiple laboraotires and point of care devices and collection services at Mercy Hospital for Women (Heidelberg Campus) and regional helathcare facilities in the Loddon Campaspe, Mallee, Central Highlands and Goulbourn regions of Victoria.

**About the role**

The **Quality Officer** is expected to provide support and management for the on-going maintenance of the Pathology Quality system and ensure the laboratory and facilities meet all on-going accreditation requirements

A regular day will see you:

- Reviewing incidents and trends
- Conducting audits
- Managing the quality management system (Q-Pulse)

**About you**

To be successful in this role you'll bring with you:

- The ability liaise with all key stakeholders to ensure successful outcomes.
- Provide excellent customer service to clients at all times.
- Be able to problem solve
- Have an eye for detail

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
- Heidelberg campus - Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
- Five weeks annual leave, plus purchased leave options
- Flexible, hybrid working arrangements may be applicable to this role

**Inclusion at Austin**

**Work with us



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