Medical Liaison Officer

2 weeks ago

Heidelberg, Australia Healius Full time

**Date**:23 Feb 2024

**Location**: Heidelberg, Victoria, AU, 3084

**Company**:Healius

**Medical Liaison Officer (BDM/Relationship Manager)**
- We are one of Australia’s leading healthcare companies
- Fulltime & Part time Permanent positions based in Sydney Metro
- Competitive salary (Base + Super + Car allowance)

At Lumus Imaging, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare services, to our patients and their referring practitioners across the country.

**The role**

Reporting into the Business Development and Sales Manager - Revenue as a Medical Liaison Officer, you act as the bridge between the business and healthcare professionals. You are responsible for delivering revenue growth and promoting the services of the Imaging businesses to a defined area of local referrers. This is to be achieved through taking a targeted approach to the market, driving strategic marketing and sales initiatives, and managing new and existing referrers whilst communicating and collaborating with all internal stakeholders.

**Key responsibilities**
- Manage and develop current referrer relationships, whilst delivering on current marketing strategies
- Act as the first point of contact for referrer matters with a customer-focused attitude
- Resolve and/or escalate referrer issues or complaints as they arise
- Develop and execute a comprehensive territory plan and deliver revenue on growth strategies
- Increase revenue to assigned territory in line with the budget expectations
- Identify new customer opportunities and develop relationships to gain new referrers
- Increase referrer base in line with predefined KPIs
- Maintain ongoing competitor and market analysis
- Achieve revenue targets via the implementation of revenue growth strategies.

**Role Competencies**
- Current Drivers Licence is essential
- Qualification in a Health Science, Business, Sales, or Medical Terminology is desirable but not essential
- Recent graduate or industry background is desirable but not essential
- Demonstrated sales experience with a history of achieving sales targets, preferably in healthcare is desirable but not essential
- Excellent written and verbal communication skills is essential
- Commitment to delivering exceptional customer service to referring practitioners is essential
- Strong organisational and time management skills is essential

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