Customer Service Manager

3 months ago


Sutherland, Australia Wanderers Travel Co Full time

**JOB TITLE**: Customer Service Manager
**JOB TYPE**: Full-time (40h/week)
**HOURS**: Tuesday - Friday, 9am - 6pm (1hr lunch break) + Saturday, 8:30am - 1:30pm
**LOCATION**: 3/154 Flora St, Sutherland NSW 2232
**SALARY**: from $73,150 per year + super

**MAIN DUTIES/RESPONSIBILITIES**:

- Represent Wanderers at our flagship Sutherland store, delivering exceptional customer service.
- Stay informed about our product range and business values to offer the best advice, both in-store and online.
- Collaborate with the CEO and team to assist with new product launches and maintain 4 Shopify Plus accounts.
- Support the Store Manager with wholesale enquiries and sales processes.
- Ensure the store remains clean, organised, and visually appealing, with regular merchandising to highlight key products.
- Carry out administrative, fulfilment, and ad hoc tasks as required.

**SKILLS & EXPERIENCE**:
**Experience**:

- 3 years in a similar role.
- 1-2 years working with Shopify Plus.

**Skills**:

- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Strong verbal and written communication abilities.
- A passion for fashion and high-quality leather products.
- A proactive, team-oriented attitude.
- Well-organised with strong time management skills.

**PERFORMANCE GOALS**:

- Deliver high-quality customer service, ensuring every customer leaves satisfied.
- Complete all Shopify, administrative, and business tasks efficiently.
- Keep the store tidy and presentable at all times.
- Build and enhance wholesale relationships, improving sales in key areas.
- Interact with customers, suppliers, and team members in a professional and courteous manner.

Pay: From $73,150.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

**Experience**:

- similar role: 3 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Sutherland, Australia CIRCLE|Recruitment & HR Full time

    **Competitive remuneration**: - **Pleasant working environment**: - **Unique opportunity to work with one of the most thriving transport provider in the Shire** **About You**: As a Customer Service Officer, you will directly to the Operations Manager and involve in providing excellent customer service and administrative skills. As a basis you will ensure...


  • Sutherland, Australia Southside Staffing Solutions Full time

    **DO YOU LOVE DEALING WITH THE ELDERLY, DISABLED & THE FRAIL IN THE COMMUNITY?** **AMAZING OPPORTUNITY TO MAKE A DIFFERENCE IN PEOPLE'S LIVES WORKING FOR THIS NOT FOR PROFIT ORGANISATION.** **THE POSITION**: Reporting directly to the Operations Manager, this position requires excellent customer service and administration skills. The main focus of this...


  • Sutherland, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Sutherland**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (7.30am - 10.30am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are...

  • Customer Care Manager

    7 months ago


    Sutherland, Australia Kincare Full time

    About the role:We are seeking a Community Case Manager to join our team and play a vital role in supporting elderly people in the community to live independently and with dignity in their own homes.As a Community Case Manager, your primary responsibility will be to manage a portfolio of community-based elderly customers with Home Care Packages. You will...


  • Sutherland, Australia IMB Bank Full time

    The role will appeal to someone who may be looking for flexibility and work life balance, a change in career with a highly reputable and trusted employer, or looking to earn extra income in an interesting and diverse job role. **About the Role** - Having conversations and interactions with customers via all channels (face to face, phone and online) and...


  • Sutherland, Australia Stewart Toyota Full time

    Stewart Automotive Group is currently seeking Customer Service staff to support our busy Reception on Saturdays and our call centre for week day shifts when you are available. The responsibilities in the role will include assisting with calls in our busy Reception area & call centre that is responsible for assisting customers with vehicle service bookings,...


  • Sutherland, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Keeping our customers at the heart of what we do, delivering exceptional service where customers are valued and respected. - Being an active team player - sharing knowledge, promoting continuous improvement and contributing to a culture based on teamwork. - Bringing your excellent interpersonal skills and solutions focus...


  • Sutherland, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Keeping our customers at the heart of what we do, delivering exceptional service where customers are valued and respected. - Being an active team player - sharing knowledge, promoting continuous improvement and contributing to a culture based on teamwork. - Bringing your excellent interpersonal skills and solutions focus...

  • Service Manager

    7 months ago


    Sutherland, Australia Sunnyfield Full time

    Are you a dynamic people leader that is motivated by enriching the lives of people with a disability, driving excellence in service delivery, and is passionate in developing staff to achieve their personal best? We have an exciting opportunity for a passionate, client-centred, and innovative leader to manage our new Sutherland shared living house. Reporting...


  • Sutherland Shire, Australia Domino's Full time

    **About the Role:**We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Ambassador. This role is perfect for someone who thrives in a fast-paced environment and has a strong growth mindset.**Key Requirements:Energetic, motivated, and positive attitudeAbility to excel in a dynamic settingAvailability to work at...


  • Sutherland, Australia Stewart Toyota Full time

    Stewart Automotive Group is currently seeking Customer Service staff to support our busy Reception on Saturdays and our call centre for week day shifts. The responsibilities in the role will include supporting the workflow in our busy Reception area & call centre of 5 staff that is responsible for assisting guests with vehicle service bookings, answering...

  • Team Leader

    6 months ago


    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Lead, coach and manage the Customer Service Operations team, ensuring delivery of high-quality customer service and a positive customer experience. - Develop and implement the Customer Service Operational framework to support the evolution and continuous improvement of service. - Seek opportunities to evolve and...


  • Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join Our Team as a Customer Service Officer**: - Deliver exceptional customer service in a dynamic and collaborative environment - Showcase your interpersonal skills and solutions focus - Contribute to a culture of continuous improvement and teamwork - Be a positive brand ambassador for the Sutherland Shire Council **Be Part of Something Meaningful**: At...


  • Sutherland Shire, Australia Domino's Full time

    **Job Overview**We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Salary: $25-$30 per hour, based on location and experience.About the RoleAs a...


  • Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join Our Team as a Casual Administration Officer - Customer Service!**: - Exciting opportunity to work in a dynamic leisure centre environment - Supportive team culture with opportunities for growth and development - Engage with customers and provide exceptional service - Showcase your skills in administration and customer service **Be Part of a Vibrant...

  • Service Coordinator

    6 months ago


    Sutherland, Australia Australian Unity Full time

    The Home Health service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. **About Your New Role** As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers located at **Sutherland,...


  • Sutherland Shire, Australia AUTOrecruit Full time

    An exciting opportunity has arisen with a multi-franchise dealership in the southern suburbs of Sydney, seeking an experienced Customer Service Department Head to lead their well-established service department.This role involves working with two other senior managers and is responsible for a selection of the group's franchises. Key responsibilities include...

  • Service Coordinator

    7 months ago


    Sutherland, Australia Australian Unity Full time

    **About Us**: As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and...


  • Sutherland, Australia Woolworths Full time

      Assistant Fresh Service ManagerTo assist the Fresh Service Manager to lead, coach and support the Fresh Team to deliver a consistently good offer on our Fresh range to enable the customer shopping need of fresh and convenient products.Woolworths, a job is never just a job.It’s the start of something bigger. There are over 128,000 of us, in the biggest...


  • Sutherland Shire, Australia Sutherland Shire Council Full time

    **Join us as a Customer Service Officer - Contact Centre!**: - Be the first point of contact for our valued customers, ensuring a positive experience. - Engage in a dynamic work environment that fosters collaboration and continuous improvement. - Contribute to the digital transformation of our services while maintaining exceptional customer care. - Utilise...