Technical Lead

2 weeks ago

Brisbane, Australia Datacom Full time

Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)
The Technical Lead will primarily be responsible for improving the effectiveness and efficiency of the usage of IT systems. They will contribute to conversations and decisions around the most effective platform for operations and will report to the Team Leader. Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney - Auckland, Wellington, Christchurch - edit as required). We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

**To be eligible for this position you will need to hold Australian Citizenship and baseline clearance**

What you’ll bring
- ITIL Foundations v4 and agile ways of working
- Previous Technical Lead Experience with a focus on projects
- Good understanding of various platforms, including AWS, Azure, Microsoft, and VMware technologies
- Microsoft Server implementation and design experience
- VMware cloud foundation experience
- Passion and interest for Operational Excellence
- Work effectively and collaboratively with the team to achieve organisation’s goals
- Strong communication skills and stakeholder management
- Passion for training both customers and internal teams
- Escalation point for the team

**Responsibilities**:

- Provide specialised skills and services to maximise platform use and efficiency
- Provide expert advice and guidance to business stakeholders to deliver short-term and long-term goals of Datacom
- Contribute to future planning, standards and guidelines
- Investigate available hardware and/or software and provide recommendations
- Build and maintain strong relationship with all stakeholders including third party providers and Datacom management of all levels

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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