Desktop Support Officer
7 months ago
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
**IT Skills and Experience**
- Desired Experience:
- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
**Personal Attributes**:
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of:
- Windows OS (e.g. XP, Vista, Windows 7, 10)
- PC/Laptop hardware
- PC/Laptop peripherals, including printers
- Mobile devices
Basic knowledge of:
- Active Directory
- Exchange
- Apple OS
- SCCM
**IT Qualifications**
At least two of the following:
- PC/Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
**Experience in a similar role**
- 1+ year of relevant experience.
**What next?
-
Desktop Support
11 hours ago
Melbourne, Australia Aurec Human Capital Group Full time**Desktop Support** *** Desktop Support job in Perth. One of the world's leading technology organisations is looking for a talented Desktop Support Engineer to join their growing team in Melbourne. This is a permanent opportunity with a well-known brand Are you looking for your next role? My client's primary focus is to enrich society and work towards a...
-
Desktop Support Officer
7 months ago
Melbourne, Australia Osborne Richardson Australia Full time**Salary**: $45-$50 per hour **Location**: VIC - Melbourne **Ref**: OB/0641 **Description**: Osborne Richardson specialise in public-sector recruitment. Our IT division is headed up by an experienced IT project manager so, when you work with us, you will be working with someone understands your requirements based on real-world experience. - Initially to 5...
-
Desktop Support
2 months ago
Melbourne, Australia Total IT Global Full timeWindows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Maintain ticket updates for all reported incidents. - Install, upgrade, support and troubleshoot for printers, computer...
-
Desktop Support Officer
6 months ago
Melbourne, Australia Axiom Technologies Full timeAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...
-
Desktop Support Officer
7 months ago
Melbourne, Australia SYC Full time**Are you looking for a role where you can make a difference?** As a Desktop Support Officer, you will play a crucial role in in maintaining and enhancing our end - user infrastructure and providing exceptional customer service to our internal and external users. You will be responsible for providing technical support and ensuring our systems and networks...
-
Desktop Support
6 months ago
Melbourne, Australia Total IT Global Full timeMain Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...
-
Desktop Support Officer
2 days ago
Melbourne, Australia Country Fire Authority Full timeLocation: Melbourne | Eastern Metropolitan Job type: Full time / Full Time Ongoing Organisation: Country Fire Authority **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: VG/1838004 - Located at CFA Headquarters, Burwood East - Full time, Ongoing - PTA 4 $89,586 pa (plus 11.5 % superannuation) Do you want to work for a...
-
Desktop Support
3 months ago
Melbourne, Australia SquareTrade Full time**Company Description** SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win...
-
Desktop Support Administrator
7 months ago
Melbourne, Australia FLEETCOR Full timeYour role What you'll be doing About Us We help businesses of all sizes simplify the way they make and receive payments. Our solutions enable businesses to automate, secure, digitise and control their payments. With market leadership in commercial fuel cards, we operate in over 100 countries employing more than 10,000 people globally. FLEETCOR is ranked...
-
Desktop Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading IT Services partner providing comprehensive support to medium to large-scale enterprises.We are seeking an experienced Desktop Support Officer to join our team and coordinate activities from simple tasks to complex plans. This role involves providing onsite/on-call assistance to end-users within the organisation's desktop...
-
Desktop Support Administrator
7 months ago
Melbourne, Australia Corpay Full timeYour role What you'll be doing About Us We help businesses of all sizes simplify the way they make and receive payments. Our solutions enable businesses to automate, secure, digitise and control their payments. With market leadership in commercial fuel cards, we operate in over 100 countries employing more than 10,000 people globally. ...
-
Desktop Support Specialist
2 months ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading IT services partner, delivering innovative solutions to medium to large-scale enterprises.We seek an experienced Desktop Support Specialist to join our team, providing timely and accurate assistance to end-users within our desktop computing environment.Key Responsibilities:Coordinating various activities and...
-
Desktop Support Administrator
6 months ago
Melbourne, Australia Camp Australia Full timeAt Camp Australia, children are at the heart of everything we do. We guide children’s growth before school, after school and on their holidays. Our engaged educators foster a safe, inclusive environment where children can relax, have fun and grow. We partner with government, independent and religious schools across Australia. As every school is different,...
-
Desktop Support
12 hours ago
Melbourne City Centre, Australia HAYS Full timeDesktop and Data Centre Support job opportunity. Excellent communication skills required. Based in Melbourne. **Your new company** A top insurance company is looking for a Desktop Support Technician to provide support for hardware and software issues that are escalated via the internal IT Service Desk and the company's staff. **Your new role** **What...
-
Desktop Support Technician
6 months ago
Melbourne, Australia Woods & Co Recruitment Full timeDandenong South, Victoria - Work effectively independently and within a small team - Take initiative in a dynamic environment **Level 2-3 Desktop Support Technician.** **Responsibilities**: - Provide technical support to employees for all desktop and laptop computers - Troubleshoot and resolve hardware and software issues - Install and configure new...
-
Desktop Support Engineer
7 months ago
Melbourne, Australia Axiom Technologies Full timeAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the...
-
IT Desktop Support Technician
7 months ago
Melbourne City Centre, Australia HAYS Full timeIT Desktop Support Technician job available at MSP | Melbourne CBD | Permanent | ASAP start **Your new company** A growing Managed Service Provider headquartered in Melbourne CBD requires a Desktop Support Technician to join its IT Operations team for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work...
-
Desktop Support Analyst
2 months ago
Melbourne, Australia Jewish Care Victoria Full time**Desktop Support Analyst** - **Permanant full time position**: - **Generous not - for - profit Salary Packaging to increase your take home pay!**: - **Flexible working arrangements** **About us** Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria...
-
Desktop Support Analyst
7 months ago
Melbourne, Australia halcyonknights Full time**LOCATION**:Melbourne CBD **WORK TYPE**:Full time, Office Based, 1 year fixed term contract with view to extend or be made permanent **ABOUT THE COMPANY**: My client is a Government agency in the healthcare industry, ensuring that registered health practitioners are suitably trained, qualified and safe to practice. You will be working for a company that...
-
Desktop Support Specialist
1 month ago
Melbourne, Victoria, Australia Axiom Technologies Full timeJob DescriptionAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises, offering innovative solutions and timely service delivery.This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment, ensuring optimal service delivery. Key responsibilities include...