Business Specialist

3 weeks ago


Melbourne, Australia Telstra Full time

Employment Type

Permanent

Closing Date

6 Jan 2023 11:59pm

Job Title

Business Specialist

Job Summary

As a Business Specialist, you are an important contributor in in providing business insights through analysing, forecasting, reporting and monitoring our business and commercial information, that support the identification of business improvement programs. You thrive on providing the data, analysis and insights for critical decision-making purposes that support Telstra in reaching our strategic objectives as an organisation.

**Job Description**:
What is the focus of the role?

As a Business Analyst, you are an important contributor to analysing business problems and recommending solutions which drive data decision making within our organisation. You use your

analytical skills and experience to contribute to specialist analysis which leverage a variety of analytical tools to draw critical insights which drive commercial outcomes.

What you’ll do

As a Business Analyst, you draw on your breadth of knowledge and expertise in analytics to deliver on the following responsibilities:

- Take ownership of evaluating and analysing internal performance against business targets and KPIs, including the preparation of productivity updates and other companywide reporting requirements.
- Assist with the management and implementation of key projects, ensuring the appropriate

mitigations are considered to minimise or eliminate any impact to the business
- Collaborate and engage with business stakeholders to gather, develop and document detailed business requirements considering future needs and changing business needs
- Gather relevant sources of data (research, modelling, forecasting and reporting) about business requirements, processes and problems to identify key trends which enable business decisions, identifying and acting on any risks ng and acting to address risks
- Actively contribute to the delivery of short-term priorities/projects by conducting data mining and business analysis including sales performance, customer segmentation, product usage, customer experience and behaviour to assist in formulating business strategies
- Leverage tried and tested problem solving and analytical techniques such as root cause assessment and gap analysis to understand pain points and propose solutions and recommendations for consideration.
- Identify, validate and analyse data from multiple sources to provide actionable insights, help identify areas of opportunity and make recommendations for consideration to enable effective decision making.
- Conduct modelling, forecasting and option/scenario analysis to support business decisions for

designated area
- Identify opportunities to innovate and encourage others to share ideas which create greater efficiency and team effectiveness

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply



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