Front Office Manager

2 months ago


Caloundra, Australia Accor Apartments & Realty Full time

BreakFree Grand Pacific Resort is located on the picture perfect beachfront of Caloundra, with a range of one, two and three bedroom apartments and resort style pool it is a busy favourite for travellers seeking a leisurely break. There is plenty to keep you occupied during your down time. Visit one of the many shops, café’s or restaurants overlooking Pumicestone Passage or soak up the sun and surf across a range of the Sunshine Coasts finest beaches.
Purpose
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity, and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities
- Confidence in communicating with guests and colleagues to ensure cohesive collaboration
- Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
- Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
- Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
- Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
- Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives

Skills and Experience
- Experience in Hotel Operations, with history of leading the charge as a Supervisor or Manager
- Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
- Proficiency in using reservation and property management systems is a plus
- Masterful in the art of communication, both the written and spoken
- Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays

Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.



  • Caloundra, Australia Accor Apartments & Realty Full time

    BreakFree Grand Pacific Resort is located on the picture perfect beachfront of Caloundra, with a range of one, two and three bedroom apartments and resort style pool it is a busy favourite for travellers seeking a leisurely break. There is plenty to keep you occupied during your down time. Visit one of the many shops, café’s or restaurants overlooking...

  • Rostering Officer

    4 days ago


    Caloundra, Australia Supported Care Full time

    **Organisation Overview** Supported Care is part of the Civitas Group; a privately held social enterprise. The group organisation aims to make a positive impact by investing in vital community services underpinned by their longevity and the scalability of their impact. Our goals include setting the standard of care and accommodation for those who are...

  • International Officer

    7 months ago


    Caloundra, Australia Caloundra Christian College Full time

    **Position Description** **Receptionist and First Aid Officer WHO ARE WE We are a team of committed educators and support personnel who fundamentally believe that each child is unique and created in God’s image. Together, with our students, parents and local churches and businesses, we are creating a learning community that authentically seeks to...


  • Caloundra, Australia The Pastry Lab Full time

    We are looking for a front of house manager that will have full control over the front of house - Close liaison with owners - 1 of 2 owners will be on-site with you but in control of back of house. - Staff rostering / stock management/ basic invoice approval / procedure implementation - You must have strong leadership skills and the ability to handle...

  • Virtual Receptionist

    7 months ago


    Caloundra, Australia Virtual Office Solutions Full time

    As a Receptionist for Virtual Office Solutions (VOS), there is a responsibility to be the first point of contact, not only for us but for the many clients we take calls for and support. This is a pivotal role for our company and our clients. It is a high pressure role given there are in excess of 50 + Client lines to be answered, bookings made and...

  • Receptionist (Casual)

    7 months ago


    Caloundra, Australia Virtual Office Solutions Full time

    As a Receptionist for Virtual Office Solutions (VOS), there is a responsibility to be the first point of contact, not only for us but for the many clients we take calls for and support. This is a pivotal role for our company and our clients. It is a high pressure role given there are in excess of 50 + Client lines to be answered, bookings made and...


  • Caloundra, Australia Virtual Office Solutions Full time

    As a Receptionist for Virtual Office Solutions (VOS), there is a responsibility to be the first point of contact, not only for us but for the many clients we take calls for and support. This is a pivotal role for our company and our clients. It is a high pressure role given there are in excess of 50 + Client lines to be answered, bookings made and...

  • Virtual Receptionist

    6 months ago


    Caloundra, Australia Virtual Office Solutions Full time

    As a Receptionist for Virtual Office Solutions (VOS), there is a responsibility to be the first point of contact, not only for us but for the many clients we take calls for and support. This is a pivotal role for our company and our clients. It is a high pressure role given there are in excess of 50 + Client lines to be answered, bookings made and...

  • School Officer

    1 month ago


    Caloundra West, Australia Brisbane Catholic Education Full time

    **Estimated start date**:Commencing Jan 2025 **Position tenure**:Part-time | Permanent **Weeks worked**:School term weeks only (holidays unpaid) **Tenure duration **(where Fixed Term)**: **Total Paid Hours (per week) & days required**:34.5 hours per week, Monday to Friday **Salary level, range or hourly rate**:School Officer Level 3 - $33.18(School...

  • Office Administrator

    7 months ago


    Caloundra, Australia Right at Home Southern NSW Full time

    **About Right at Home Sunshine Coast** Right at Home Sunshine Coast provides high quality in-home care and assistance to our valued clients in the Sunshine Coast, Noosa, Gympie and Moreton Bay Regions. We support people living with Alzheimer’s, dementia and cognitive decline, disabilities, post-operative care needs and older Australians. Our services help...

  • Office Administrator

    7 months ago


    Caloundra, Australia Right at Home Full time

    **Description**: **About Right at Home Sunshine Coast** Right at Home Sunshine Coast provides high quality in-home care and assistance to our valued clients in the Sunshine Coast, Noosa, Gympie and Moreton Bay Regions. We support people living with Alzheimer’s, dementia and cognitive decline, disabilities, post-operative care needs and older Australians....

  • Guest Service Agent

    7 months ago


    Caloundra, Australia BreakFree Grand Pacific Full time

    **BreakFree Grand Pacific Resort** is located on the picture perfect beachfront of Caloundra and is a busy favourite for locals and tourists. Enjoy a lunch hour stroll and soak in the ocean vista along the town’s boardwalk. Some of the Sunshine Coast’s finest beaches are also nearby. It’s a great place to work and play. Do you go the extra mile to...

  • Business Traineeship

    7 months ago


    Caloundra, Australia Community Solutions Full time

    Work for a national non for profit organisation supporting the local community - Gain your Certificate III in Business - Enjoy working on Bulcock street close to cafés and public transport in Caloundra - Monday-Friday business hours - Immediate start! **The Role** Community Solutions are currently seeking individuals who share our company values and have...

  • Rostering Officer

    7 months ago


    Caloundra, Australia Blue Care Full time

    **Reference Number** - 45120 **Position Title** - Rostering Officer **Employment Type** - Maximum Term Full Time **Entity** - Sunshine Coast **Location** - Caloundra Aged Care Facility **Enterprise agreement** - Admin/Clerical - Level 4 **Roles Available** - 1 **Hours per fortnight** - 76 **Position Summary** **Rostering Officer | Blue Care |...

  • Housing Officer

    6 months ago


    Caloundra, Australia Churches of Christ Full time

    **Housing Officer** **Churches of Christ Housing Services, Caloundra** **Permanent, Full time Opportunity** **Employee Benefits** By being such a large organisation, we are also able to offer a range of compelling benefits. Including but not limited to: - Salary packaging benefits; - Five (5) weeks of annual leave and the ability to purchase more; -...


  • Caloundra, Australia UnitingCare Full time

    Administration Officer | BlueCare | Community Care - Employment Status: Full Time - Location: Caloundra - Remuneration: $30.13 p/hr + 11.5% Super + Not for Profit Salary Packaging (Increases your take home pay) + Employee discounts Make a meaningful difference with BlueCare We’re looking for someone who wants to make the world a little better through...


  • Caloundra, Australia Blue Care Full time

    Newly created operational support position within Community Aged Care - Employment Term: Permanent Full time/Part Time Opportunity - Location: - Remuneration: $ + 11% Super + Not for Profit Salary Packaging + Penalties & Allowances Make a meaningful difference with BlueCare We’re looking for someone who wants to make the world a little better through...

  • Catering - Team Leader

    7 months ago


    Caloundra, Australia Caloundra RSL Full time

    Opportunity Caloundra RSL Services Club is seeking a Full Time Front of House Team Leader to oversee catering operations of our two dining outlets, Viva Restaurant and Ish Cafe. Our venue is located in the heart of Caloundra and features premium event spaces, high quality meals with a focus on freshly sourced produce and a variety of entertainment...

  • Catering - Team Leader

    7 months ago


    Caloundra, Australia Caloundra RSL Full time

    Opportunity Caloundra RSL Services Club is seeking a Full Time Front of House Team Leader to oversee catering operations of our two dining outlets, Viva Restaurant and Ish Cafe. Our venue is located in the heart of Caloundra and features premium event spaces, high quality meals with a focus on freshly sourced produce and a variety of entertainment...

  • Retail Store Manager

    3 months ago


    Caloundra, Australia Ghanda Clothing Full time

    We're on the hunt for a **Retail Store Manager** to lead the #GhandaGang in **Caloundra, QLD!** Join the fun and enjoy: - ** 38-hour week**:No fixed-rate salary! Get paid for the hours you work, no less! Receive overtime penalties in the (incredibly unlikely) event that you work over your ordinary hours - ** Generous remuneration package**:clothing and...