Manager (Customer Advocacy)

Transport and Main Roads' (TMR) vision of Connected communities in a sustainable, thriving, and inclusive Queensland, is aspirational and describes where we want to get to. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders. Every day is different and so are our teams. We foster an inclusive workplace culture...

Highly Desirable Requirements Relevant tertiary qualifications will be well considered. Key Responsibilities - Provide strategic advice to the Director, Independent Services and the Customer Advocate to manage the assessment of customer advocacy matters, Public Interest Disclosures (PIDs) and reports of potential employee misconduct across the Public...

As a Customer Advocacy Specialist you will be responsible for the investigation, resolution and response to escalated customer feedback. This includes customer complaints referred to internal dispute resolution and the industry Ombudsman. You are accountable for the analysis and reporting of feedback data to understand continuous improvement and quality...

**Posted**: 05/12/2024 **Closing Date**: 19/12/2024 **Salary**: $64.14 - $64.14 **Job Type**: Permanent - Full Time **Location**: South Brisbane **Job Category**: Advocacy **Life at Vinnies** At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading...

Analyst - Claims Advocacy **Company**: Marsh **Description**: - Job Profile Summary - Job Profile Description Takes notes in routine discussions and correspondence with clients, on claim calculations or coverage to add leverage to client teams and provides support at regular scheduled formal claims review meetings between the client and insurers and/or...

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ Happy Customers lead to retention of their business as well as turning them into...

**Job no**: 500468 **Work type**: Fixed Term **Location**: South Brisbane **Categories**: Allied Health Mater Health is proposing the design and implementation of an organisational framework for consumers experiencing or at-risk of experiencing abuse who engage with Mater staff and services. The proposed Mater Advocacy and Protection Unit (MAP Unit) aims...

This high-profile Government Statutory Body is looking for a Research Manager to lead and manage a newly formed the Customer Research and Insights team. Reporting into the Director of CX and Strategy and working alongside a team of CX and Human Centred Design specialists, this role will oversee the delivery of research across the organisation, including team...

Demonstrable experience leading and program managing complex, large scale, IT/technical/platform programs - Prior experience working with or managing large technical programs, particularly at tier 1 companies and/or Government agencies. - Previous experience in a customer facing role (either as a supplier, or delivering in a supplier-customer relationship...

Competitive salary, benefits and hybrid work model - Work for an industry leader with growth opportunities - Stunning location and office fit-out This is an exciting and rare opportunity for customer focused dispute officer to join our highly supportive and dynamic Customer Care and Resolution’s team. As an Internal Dispute Resolutions Officer, you will...

Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Government & Defence provides specialised logistics expertise, including relocation services. We work with...

The Operations Manager positon is a critical senior leadership role responsible for the warehousing and distribution of high-quality Pharmaceuticals to Hospitals and Health Services (HHS) within Queensland. As the most senior leader and manager in the Central Pharmacy Warehouse, the role is responsible for development and execution of business strategy,...

About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. The Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses Queensland Fire...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**As Manager, Oversight, you will specifically**: - Coordinate the provision of authoritative, professional and timely advice and analysis in response to requests from oversight and advocacy functions, reviews, reports and recommendations, ensuring compliance with any statutory timeframes. Lead effective stakeholder engagement on behalf of the Director with...

**Work type**: Permanent Full time **Region**: QLD- Brisbane North & Sunshine Coast **Region Manager - Wide Bay & Sunshine Coast** Take the reins of a dynamic portfolio of customers and inspire a team of small business bankers to deliver exceptional end-to-end solutions for Australia’s small business community. Lead with impact, innovate with purpose,...

**Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

**The role** You will be joining the Corporate Affairs and Sustainability team. Our job is to tell Great Southern Bank’s story, protect our brand and reputation and lead the Bank’s sustainability and community programs. We collaborate with teams across the Bank to clearly communicate our purpose, support and success in helping Australians achieve home...

**$65,000 + Super + Bonus + Wardrobe + Discounts**: - **Women's Ready to Wear & Accessories**: - **Brisbane** **About the company**: Our client is an iconic luxury retail that prides itself on quality by designing ready-to-wear pieces that are sophisticated in femininity, timeless styles with a creative vision unique to this global phenomenon. **About...