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Clinical Case Manager

4 weeks ago

Parramatta, Australia Respect Full time

**Location: Sydney, NSW (Parramatta, Blacktown, Fairfield and surrounding areas)**
**Position: Fulltime Monday - Friday Remote with frequent travel required**

Join Respect Home Care as we expand our home care team in Sydney. This is a unique opportunity to be part of a dynamic, collaborative and forward-thinking team, helping us deliver high-quality, person-centered care to our clients.

**About us**

As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a well-lived life, with dignity and respect.

**The Position**:
The Clinical Case Manager is responsible for managing a cohort of Home Care Package Clients including:

- Manage client care plans, ensuring all services and resources are utilized to enhance client health outcomes.
- Conduct clinical assessments and provide hands-on care, along with clinical guidance for other team members.
- Serve as the primary contact for clients, families and advocates.
- Lead the onboarding process for new clients
- Oversee planning, implementation and ongoing evaluation of care
- Ensure all client services are delivered in line with **Respect Aged Care’s values**, organizational policies, compliance standards, and budget requirements.

This role offers flexibility and autonomy, with opportunities to work from home and travel within the local areas. Each day will bring new challenges and opportunities, allowing you to make a difference in the lives of our clients.

**Applications will be reviewed and assessed on a rolling basis as they are received. Early submission is therefore encouraged.**

**Requirements**:
**Essential**:

- Current AHPRA Registration Registered Nurse degree
- Experience in Case Management and Aged Care
- Highly developed communication and relationship management skills including strong documentation.
- Exceptional problem-solving skills and ability to relate with those navigating the Aged Care system.
- Demonstrated organisation and prioritisation skills.
- Agility and flexible in style
- Can do attitude.
- A professional attitude and presentation

**Desirable**:

- Experience managing caseloads of Home Care Package Clients with complex needs
- Expertise in safety practices within the Aged Care or Health Sectors
- Proficiency in conducting assessments, care planning, implementation, evaluation, and documentation of quality client care in line with **Consumer Directed Care** principles
- Strong communication skills to liaise with staff, consumers, service providers, and health professionals, ensuring the delivery of **consumer-focused services**

**Benefits**

**What we can offer you**:

- Competitive salary and entitlements.
- Pay incentives including not-for-profit salary packaging.
- Meaningful work in a purpose-driven organisation.
- Long-term employment in a recession-proof sector.
- Learning, development, and growth opportunities.
- Discounted private health insurance.

**Our purpose**:
To care for the elderly in our communities in an environment of respect, value, and belonging.

**Our Values**:
**Respect - **Treat all people with fairness and dignity
**Care -** Look after and protect the elderly, and each other
**Teamwork -** Encourage, cooperate, and build trust
**Courage -** Do the right thing, even when it’s difficult
**Integrity -** Be open, honest, and trustworthy
**Innovation -** Think differently to solve problems.
**Excellence -** Drive quality to continuously improve.