E-commerce Account Manager

7 days ago

Hawthorn East, Australia New Aim Pty Ltd Full time

**Who We Are**:
New Aim is Australia's largest and fastest-growing private ecommerce company. Since 2005, we've evolved from marketplace seller to ecommerce enabler, ranking among the 'Top 500 Private Companies' in Australia.

We’re reimagining the possibilities of ecommerce, introducing new technologies to democratise business ownership, and inspiring entirely new categories of business. It’s all possible because of our proprietary technology that improves procurement, supply chain management, multichannel integration, and price decisioning.

We partner with Australia’s most-loved household brands and online marketplaces including Bunnings, Myer, Woolworths, Catch, and MyDeal. Our channel coverage represents more than 60% of Australia’s total retail sales. Through our B2B retail marketplace, Dropshipzone, we’re creating an ecosystem that enables thousands of SMEs to start and scale with ecommerce.

**Ecommerce Account Manager**

This is an exciting position for a person with an out-going personality and ability to learn all things ecommerce

You’ll be trained by one of our Channel Managers and have the opportunity to coordinate across Channel Teams, as you develop and grow our key clients. This means you will be able to build strong relationships with our clients to identify opportunities for business growth.

The role is so much more than Account Management - it requires your broad skills to deliver exceptional service, build strong relationships, drive sales targets as well as being able to identify issues then deliver the most appropriate solutions. You’ll be able to curate strategies for managing and further developing the key client accounts and with your strong data skills you’ll be able to drill down into the details and find the information that resonates with our clients.

**The Exciting Role**:

- Understand your channel clients' business objectives, challenges, and goals, and provide tailored solutions to meet their customer's needs.
- Regularly communicate with channels to provide updates, gather feedback and data, and ensure their satisfaction with our services.
- Analyse channels ecommerce performance data and market trends to identify opportunities for growth and improvement.
- Conduct regular competitor analysis to identify market trends and opportunities.
- Monitor and analyse ecommerce KPIs and metrics to measure the success of implemented strategies.
- Proactively identify and address potential issues that may impact channels operations, offering prompt solutions to mitigate negative effects.

**What You'll Bring**:

- Proven around 2 years' experience in a sales and client management position, preferably in the ecommerce industry.
- Strong understanding of marketplaces, online sales strategies and ecommerce platforms
- Strong analytical skills, with the ability to interpret data and make data
- driven recommendations.
- Problem-solving mindset and a proactive approach to addressing operational challenges.
- Proficiency in ecommerce platforms and tools
- Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting
- Demonstrated ability to manage multiple clients and projects simultaneously.
- Detail focused - data is at the core of our operations so requires attention to detail

**The Perks**:

- Free on-site parking (and coffee)
- Hawthorn East location - Close to public transport - within 15 minutes’ walk from the train station
- Generous employee discounts on over 6,000 products
- Company-sponsored team lunch
- Company sponsored events, including team building events, gym classes, Christmas event celebrations, birthday celebrations etc.
- Flexible work hours and work-life balance

Our culture is truly values-driven, which is what we believe makes New Aim an exciting and great place to work in.

If the above sounds like you, we would love to hear from you

**Job Types**: Full-time, Permanent

Pay: $62,289.14 - $75,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Japanese E-commerce Account Manager for Japanese

    3 weeks ago

    Hawthorn East, Australia BFree Australia Full time

    **Company/Industry**: Women’s Intimate Apparel (Underwear, Sleepwear, Shapewear, Swimwear, Loungwear, etc) **Job Summary**: We are an Australian brand who is seeking a passionate and enthusiastic E-commerce Account Manager to help expand our Australian online store into the Japanese market. This position is ideal for a recent graduate in e-commerce or...

  • Japanese E-commerce Account Manager for Japanese

    2 weeks ago

    Hawthorn East, Victoria, Australia BFree Australia Full time

    Company/Industry: Women's Intimate Apparel (Underwear, Sleepwear, Shapewear, Swimwear, Loungwear, etc)Job Summary:We are an Australian brand who is seeking a passionate and enthusiastic E-commerce Account Manager to help expand our Australian online store into the Japanese market.This position is ideal for a recent graduate in e-commerce or marketing who is...

  • E-commerce Specialist

    1 week ago

    Fairfield East, Australia Komatsu Full time

    **The Opportunity**: In this new and exciting role, you will have an opportunity to make this role your own. You will be the key player in the deployment and customer onboarding of our online sales platforms whilst working with cross-functional teams to develop and execute strategies, enhance the customer journey, and drive efficiency and revenue growth via...

  • E-Commerce Specialist

    7 days ago

    Fairfield East, Australia Komatsu Australia Pty Ltd Full time

    The Opportunity:In this new and exciting role, you will have an opportunity to make this role your own.You will be the key player in the deployment and customer onboarding of our online sales platforms whilst working with cross-functional teams to develop and execute strategies, enhance the customer journey, and drive efficiency and revenue growth via online...

  • Associate Consultant

    3 months ago

    Burwood East, Australia SPS COMMERCE Full time

    Description: Job Summary: The Associate Consultant I works within a team of professionals responsible for designing, developing and testing solutions with SPS customers. This role will manage the delivery of our services with customers and act as the primary technical contact until the customer is successfully flowing electronic data in production. Core...

  • Category Manage

    4 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: The Merchandise team at Coles plays a...

  • Category Manager Beef and Loca

    4 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: The Merchandise team at Coles plays a...

  • Account Executive

    2 weeks ago

    Burwood East, Victoria, Australia SPS COMMERCE Full time

    : In this quota-carrying and fast-paced role, the Senior Account Executive will continuously seek net new business derived primarily from outbound prospecting, territory management, and periodically going onsite; the position will pull in resources from the account team and work to transition business to our implementation team. Once a new customer is...

  • Accounts Receivable Officer

    4 weeks ago

    Hawthorn East, Australia Benetas Full time

    **Accounts Receivable Officer**: - **Hawthorn East location, close to public transport**: - **Permanent, Full Time** **What you do matters** - Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to help older Victorians live their best lives. - We’re looking for Accounts Receivable...

  • Category Manager Beef and Local

    4 weeks ago

    Hawthorn East, Australia Coles Full time

    JOB DESCRIPTIONWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.About the teamThe Merchandise team at...

  • Account Executive

    2 weeks ago

    Burwood East, Victoria, Australia SPS COMMERCE Full time

    : The Account Executive will continuously seek net new business derived primarily from outbound prospecting, territory management, and periodically going onsite. This position will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will remain as part of...

  • Talent Acquisition Lead

    4 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. We’re a diverse bunch and we authentically celebrate this at...

  • Category Manager Beef and Local

    2 weeks ago

    Hawthorn East, Victoria, Australia Coles Full time

    JOB DESCRIPTIONWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamThe Merchandise team at Coles plays a...

  • Accounts Receivable Officer

    2 weeks ago

    Hawthorn East, Victoria, Australia Benetas Full time

    Accounts Receivable Officer:- Hawthorn East location, close to public transport:Permanent, Full TimeWhat you do matters Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to help older Victorians live their best lives. We're looking for Accounts Receivable Officer to join our Finance...

  • Account Executive

    3 weeks ago

    Burwood East, Australia SPS COMMERCE Full time

    Description: The** Account Executive** will continuously seek net new business derived primarily from outbound prospecting, territory management, and periodically going onsite. This position will pull in resources from the sales engineering team and work to transition business to our implementation team. Once a new customer is onboard, this account will...

  • Ecommerce Support Specialist

    7 days ago

    Hawthorn East, Australia Coles Supply Chain Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Supply Chain makes life easier, safer and...

  • Category Manager Heath Foods

    2 days ago

    Hawthorn East, Australia Coles Full time

    JOB DESCRIPTIONWe’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.About the teamCommercial is a large...

  • Associate Product Manager

    4 days ago

    Hawthorn East, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **Associate Product Manager (113524)**: **About the Role**: Our...

  • Loyalty and Personalisation Manager

    1 week ago

    Hawthorn East, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Marketing powers one of Australia’s biggest...

  • Strategy Manage

    4 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. Want to discover opportunities that challenge you? Connect to a...