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Japanese E-commerce Account Manager for Japanese
2 weeks ago
Company/Industry:
Women's Intimate Apparel (Underwear, Sleepwear, Shapewear, Swimwear, Loungwear, etc)
Job Summary:
We are an Australian brand who is seeking a passionate and enthusiastic E-commerce Account Manager to help expand our Australian online store into the Japanese market.
Previous experience is a bonus but not essential, as ample opportunities for skill development will be provided.
Key Responsibilities:
Responsible to setting up and managing the Japanese Shopify store and our new Rakuten Ichiba store, including translate/phrasing corrections and ensuring all product listings, descriptions, and promotions are localised for the Japanese market.
Help upload and manage CSV files and JPEGs on Shopify, ensuring all product information is accurate.
Support in handling and resolving any online issues to optimize the customer experience.
Learn to develop and implement digital marketing campaigns tailored to the Japanese market to drive traffic and sales.
Respond to customer service inquiries from Japan, providing excellent and timely support.
Collaborate with cross-functional teams to ensure cohesive branding and marketing efforts.
Analyze performance metrics and prepare reports to inform strategic decisions.
Stay updated on e-commerce trends and best practices to continuously improve the online presence.
Qualifications & Desired Skills:
Language Skills:
Excellent writing skills in Japanese are mandatory.
E-commerce Interest: Interest in managing e-commerce platforms, with an eagerness to learn about Shopify, Rakuten Ichiba and other Japanese e-commerce platforms.
Technical Skills:
Willingness to learn how to upload CSV files and JPEGs to Shopify.
Problem Solving:
A proactive attitude towards online problem-solving and website development.
Customer Service:
A friendly and efficient approach to handling customer service inquiries.
Familiarity with the Japanese consumer market and online shopping behaviours.
Basic understanding of graphic design tools for creating product images and marketing materials is a plus.
Job Types:
Part-time, Casual
Pay:
$ $30.00 per hour
Expected hours:
No more than 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Morning shift
Language:
- Japanese (required)
Work Authorisation:
- Australia (preferred)
Work Location:
In person
Expected Start Date: 14/06/2024
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