Account Manager

4 days ago

Adelaide Region SA, Australia Thermo Fisher Scientific Full time

**Job Title: Account Manager**:
**Location: Australia**

**About us**:
With over 100,000 extraordinary minds on our global team, each one of us at Thermo Fisher has an important story to tell. Whether we’re helping customers to fight disease, making sure our air is clean, or solving cold cases, our stories involve thousands of important projects that improve millions of lives.

The Digital Science Solutions Division delivers software solutions that streamline processes, collate and deliver information across scientific networks, and connect people, systems, processes and data. Our capabilities enable scientists and business leaders to make better-informed decisions, advance research and deliver high-quality products to market faster. Working with organizations across a wide range of industries at different points on their digital transformation journey - guiding their adoption of digital technologies to implement Industry/Pharma 4.0 strategy and make transformative changes to their business. By helping our customers solve their problems you will help us achieve our mission to make the world a cleaner, healthier, safer place.


**Account Manager**:
Digital Science sales professionals drive collaborative solutions to customer challenges, selling projects for end-to-end product, software and service capabilities which span complete scientific workflows. As the Account Manager you will be responsible for expanding the reach of our commercial organisation driving revenue growth within our division. You will also influence other functions, including product management, solutions development, and services, to ensure we meet our yearly targets. Your success will come from your work ethic, eye for business, relationship-building skills, understanding of key markets, and passion to achieve high-reaching targets.

**What will you do**:

- Respond efficiently and promptly to leads, customer requests, clarifies the customers' business challenges and provide assessment throughout the whole sales cycle.
- Establishes links at multiple levels and across all collaborators establishing initial solution credibility with accounts.
- Seek out new opportunities and expand existing opportunities.
- Build and manage the pipeline effectively to meet or exceed targets.
- Develop and maintain a knowledge of our industry, our solutions, and competitive solutions, to strategically position our products and services.
- Establish a professional, working, and consultative, relationship with our customers and partners, by developing a core understanding of the unique business needs of the customer.
- Uses sales resources effectively and works as a team to lead sales opportunities.
- Contribute to proposal development, negotiations, and deal closings.

**Attributes**:

- Highly developed consultative selling and negotiation skills.
- Ability to conceptualize and articulate well-targeted solutions from proposal to contract sign-off.
- Ability to progress multiple deals through a sales cycle concurrently
- excellent interpersonal skills, business acumen, with a good understanding of science and digital solutions for laboratories.
- Ability to Collaborate with other groups within Thermo Fisher to implement appropriate strategies to address business opportunities and overcome obstacles.
- flexibility with remote-working patterns (global calls) and travel neeeds and has ability to travel up to 50%
- You will honor commitments and strive for positive professional relationship with customers, colleagues, and senior leadership.

**Minimum Qualifications**:

- Requires a bachelor’s degree in any life science field and or Computer Science or five years equivalent proven experience
- Must have proficient telephone skills, and effective communication ability

**Role success profile**:
**Experience**
- 5+ years’ sales experience, preferably in the Laboratory Software Solutions, LIMS, ELN, SDMS working with industries such as life science, pharmaceutical, biotech, environmental, food & beverage, and/or chemicals with knowledge of the laboratory
- Experience and knowledge of enterprise scientific software implementation
- Proven knowledge with commercial operations in complex sales cycles.

**Competencies**:
**Own the Customer**
- Is customer-centric and keenly aware of markets, trends and competitors
- Is tenacious, decisive, nimble and operates with intensity

**Find a Better Way**:

- Is strategic, astute and forward-thinking
- Greets challenge and change as opportunity

**Win Together**:

- Inspires, motivates and collaborates with others
- Stretches across department borders, breaks silos and builds effective partnerships with customers and colleagues to grow our business.

**What we offer**:
The role offers flexible hours, working from home. We offer competitive remuneration, sales incentive plan bonus scheme, and a range of employee benefits, dependent on the hiring country.

Thermo Fisher Scientific Inc. is the world leader in serving scienc

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