Customer Service Representative

4 weeks ago

Sydney, Australia Hatch Full time

** This role is at Commonwealth Bank (not for Hatch)**

Hatch is supporting Commonwealth Bank to find a great Customer Service Representative - Group Fraud to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Commonwealth Bank.

**About the role at Commonwealth Bank**

Group Fraud Management Services consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.

**Seniority**

**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

**Responsibilities**
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Complaints Resolution - Log, investigate, and resolve customer dissatisfaction or problems, to improve negative customer experiences

**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Resilience - Bounces back from stressful experiences while being optimistic, emotionally aware, and adapts to change
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Commonwealth Bank.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Job Type**: Casual

**Salary**: $65,000.00 - $85,000.00 per hour

Work Location: Hybrid remote in Sydney, NSW 2000

  • Customer Service Representative

    4 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - All Service Centre Locations** **Title***: Customer Service Representative (Service Centres) **Salary***: Service NSW Grade 3/4 ($64,592 - $78,769 plus employer's contribution to superannuation and annual leave loading) **Immediately available Locations**: **_ _**: - Bondi, Wynyard, Haymarket,...

  • Director Operations

    2 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

  • Licensing Representative

    3 weeks ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Licensing Representative - Licensing & Funds** **Grade**: Clerk grade 3/4 **Duration**: Various temporary positions up to 12 months **Location**: Parramatta and Gosford **Closing Date**: Monday 14 August [9:59am] **Multiple vacancies across several teams including**: - Building, Business & Workplace Safety We will also be creating a talent pool for...

  • Customer Service Representative

    7 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Driver Tester Relief Pool** **SNSW Grade 5** **Temporary Contract Full Time up to 12 months** **Location: Sydney Metro** Service NSW is expanding our strong team of Driver Testers. If you are highly motivated and passionate about providing excellent customer service, we want to hear from you. Driver Testers facilitate a...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538970**Job Summary**: **_Several Customer Service Representative opportunities available!!!_** **The Organisation** Our client is a market leader in the online Australian literature market and is looking for several...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...

  • Customer Service Representative

    3 weeks ago

    Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due to significant growth, our multinational...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Join an established, pioneering company within the Health and Wellness space Provide excellent and empathetic customer service to the client base 6 month contract CBD location easy access by public transportThe CompanyOur client are pioneers for health and wellness services in the workplace. They are seeking a Customer Service Representative to join their...

  • Customer Service Representative

    3 weeks ago

    Sydney, Australia Vendito Consulting Full time

    Sector- Medical / Dental - Job type- Full Time - Contact- 0481 615 947- Location- Sydney - Salary- 65k/year - 70k/year - Reference A leading Dental Implant manufacture are currently looking to expand their growing team with a Customer Service Representative in Sydney, this is an amazing opportunity for someone with or without Dental Experience looking to...

  • Customer Service Representative

    3 weeks ago

    Sydney, Australia Redbourne Group Full time

    About Our Company; As an information technology company, **innovation** is a core business driver. We strive to make our clients’ organisations better through innovative products and service delivery. We applaud initiative and self-drive, the eagerness to learn and the ability to problem solve in all that we do. We are hiring customer service...

  • Customer Service Representative

    1 month ago

    Sydney, Australia Kennedy Reid Full time

    Job description The Company  Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,200 employees across Australia. They are looking for an experienced customer service representative to join their Customer Service Department on 3-month fixed term contract with...

  • Customer Service Representative

    3 weeks ago

    Sydney, Australia Kennedy Reid Full time

    Job description The Company  Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,200 employees across Australia. They are looking for an experienced customer service representative to join their Customer Service Department on 3-month fixed term contract with...

  • Customer Service Representative

    4 weeks ago

    Sydney, Australia Kennedy Reid Full time

    Supportive environment with progression opportunities - Flexible working - hybrid work from home avaialble after training period **The Company** Our client is a global financial services & insurance provider with a stellar reputation in the market. They are seeking a professional Customer Service Representative to join their organisation in their brand new...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia PERSOLKELLY Full time

    Our multinational clients are seeking Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders.Customer Service Representatives Working for recognised, industry leading multinational clients.ABOUT THE ROLEDue to significant growth, our multinational clients are...

  • Customer Service Representative

    3 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Customer Service RepresentativeAre you an enthusiastic customer service professional excited at the prospect of a new challenge? Looking for a role which can put your current customer service skills to work while continuously developing in a professional work environment within the financial services world? Look no further this role is for youYour new roleAs...

  • Customer Service Representative

    1 month ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Customer Service RepresentativeAre you an enthusiastic customer service professional excited at the prospect of a new challenge? Looking for a role which can put your current customer service skills to work while continuously developing in a professional work environment within the financial services world? Look no further this role is for youYour new roleAs...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Jivaro Full time

    40% off products discount 2 mental health days off per year Longterm job securityCUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATORSydney - Western SydneySalary - $60k + superAbout the company:Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe, this is an exciting cannot...

  • Customer Service Representative

    1 week ago

    Sydney, Australia GWF Full time

    We have a great opportunity for a Customer Service Representative to join our highly engaged Customer Service team located at Enfield. Reporting to the National Customer Service Supervisor, the purpose of the role is to deliver exceptional service to our customers across our Bakery Ingredients and Animal Nutrition divisions. As a Customer Service...

  • Customer Service Representative

    1 week ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Job description The CompanyOur client is an Australian-born entrepreneurial organisation that now provides an impressive range products & services to more than 65 countries globallyWe are currently assisting them in the recruitment of a Customer Service Representative to join their close-knitcall centre in their conveniently located Condell Park office. They...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia Talent Focus Recruitment Full time

    Talent Focus are seeking a passionate Customer Service Representative for a** leading food manufacturing company** based near Sydney Olympic Park! This is a great opportunity to join company that is the leading supplier in the market right now. - Sydney Olympic Park location - Negotiable rates around Market - Choose your price - Temp to Permanent...