Technical Support Consultant
3 months ago
_**Who are we?**_
We specialise in the implemention and ongoing support for MYOB Acumatica and Microsoft Business Central/Wiise business management platforms throughout Australia.
- **What is the role?**_
- Form and report customisations
- Escalation of more technical issues to Senior Technical Team to assist with resolutions
- **What are we looking for in our team?**_
**MUST HAVE**
- 2 years experience supporting and/or implementing MYOB Acumatica or other ERP/Accounting software solutions
- Accounting or Business qualifications or demonstrated knowledge of accounting fundamentals and business processes
- Demonstrated experience/understanding of relational databases
- Demonstrated experience in report writing using Crystal/MS reports or other report writing tools
- Excellent verbal and written communication skills
**HIGHLY DESIRABLE**
- Experience with MYOB Acumatica or other ERP systems
- Experience with Payroll systems and processes
- Experience in a business consulting or professional services environment
- Experience with SQL Server, advanced skills in SQL queries, triggers and stored procedure
- Advanced reporting writing skills
**PERSONAL QUALITIES**
- Committed to providing exceptional customer experience and business improvement
- Be proactive, result focused, self-motivated and highly skilled at multitasking
- Ability to work independently or within a team environment, taking ownership of tasks
- Have a friendly and positive personality style.
**CANDIDATES WITH NO PRIOR EXPERIENCE SUPPORTING AN ERP PACKAGE WILL NOT BE CONSIDERED FOR THIS ROLE**
**Job Types**: Full-time, Permanent
Pay: $75,000.00 - $85,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Supplementary Pay:
- Performance bonus
Ability to commute/relocate:
- Bella Vista, NSW 2153: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
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