Ict Client Services Officer

3 weeks ago


Adelaide Airport, Australia Rainy Day recruitment Full time

Published
- 9 June 2023
- Location
- Adelaide Airport, Australia
- Category
- ICT and Technology
- Job Type
- Contract/Temp

**Description**:
We are a Supply Nation Certified recruiting and advisory business specialising in professional talent acquisition and employment solutions across Australia.

Our vision is "Ethical Recruiting. Empowered People"

We are currently seeking an experienced ICT Client Services Officer with demonstrated knowledge and experience in ICT Service Delivery to fill a full-time non-ongoing contract position.**
**Role & Responsibilities**:

- Provide level 1 and 2 technical advice and support, administration, and training for staff through the triage of Service Desk ticketing requests
- Build, deploy and manage desktop assets
- Identify and contribute to business process improvement activities
- Liaise with service providers on technical issues and product roadmaps.

**Qualifications & Experience**:

- Baseline Security Clearence
- Experience in providing level 1 and 2 technical advice and support, administration, and training for staff through the triage of Service Desk ticketing requests
- Knowledge and experience in Microsoft 365
- Skilled in building, deploying, and managing desktop assets
- Demonstrated history of identifying and contributing to business process improvement activities
- Ability to liaise with service providers on technical issues and product roadmaps.
- Understanding of the Australian Government ICT Security requirements



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