Manager, Banking Code

2 weeks ago


Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 39713

**Department**: AR Customer Resolution Portfolio Governance Op Ex

**Division**: Australia Retail

**Location**: Melbourne
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

This role will champion and coordinate the ongoing monitoring of Banking Code of Practice (and other regulatory codes as required) compliance across ANZ Australia, leveraging the support of compliance, Tribe and Business Unit colleagues, to embed awareness and uplift compliance across products, distribution channels and operational activities, in addition to providing SME Code guidance and direction.

This role will shape ANZ’s ongoing adoption of the Code(s) across ANZ Australia and ensure we properly utilise data to uplift Code compliance.

**Role Location**: 833 Collins Street, Docklands VIC 3008 - location of this role can be flexible

**Role Type**: Permanent, full time role

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Manager-level acumen with experience contributing in a complex and dynamic environment
Excellent communication and problem solving skills, with the ability to use insights to influence key decisions
Experience in co-designing and delivering sustained change and reputational improvement
Ability to partner effectively with senior stakeholders and influence across teams to improve customer outcomes
A well-developed understanding of the Banking Code of Practice and a commitment to uplifting awareness and compliance
A passion for embedding change and uplifting the delivery of products and services to meet community and regulatory expectations
Experience managing regulatory relationships outside of ANZ
Legal background

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

16/05/2023, 11.59pm, (Melbourne Australia)



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