Impairment Benefit Specialist
4 months ago
**Impairment Benefit Specialist - Personal Injury | Melbourne, VIC**
At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most. We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
**You'll be responsible for**
- Contribute to the IB Teams financial and service objectives by achieving your individual targets.
- Facilitate training in the AMA4 Guides.
- Ensure the administration of IB claims are managed in accordance with the relevant legislation, guidelines, protocols and in accordance with the objectives of the scheme.
- Ensure communication with the key stakeholders is timely, empathetic, and accurate.
- Maintain internal relationships and demonstrate teamwork and commitment to solving operational issues within and across teams.
**About you**
- Experience within a Workers Compensation or personal injury claims management Scheme.
- Experience in working with the AMA Guides to Permanent Impairment (4th Edition).
- Formal training qualifications in the management of Impairment Benefits (advantageous).
- Familiarity with WorkSafe’s or similar claims management operating systems.
- Experience in using MS Office products
**What's on offer?**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.
**About us**
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".
**Adjustments and support**
LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite
**Job Level**:
- Professional
**Location**:
- Melbourne, VIC, AU, 3000**Area of Expertise**:
- Customer Services & Claims
**Unit**:
- Allianz Australia
**Employing Entity**:
- ALLIANZ AUSTRALIA SERVICES PTY LTD
**Job Type**:
- Full-Time
**Remote Job**:
- Hybrid working
**Employment Type**:
- Permanent
**ID**:
- 55007
**Position Cluster**:
- Non-Executive
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