Impairment Benefit Claims Assistant

8 months ago

Melbourne, Australia Gallagher Full time

About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

Overview:
At Gallagher Bassett (GB), we provide a compassionate and innovative claims service for injured workers & employers who have been impacted by a workplace injury. With dedicated teams specialising in both physical and mental injury, we support injured workers with a holistic approach on their journey to return to work and to life.

As an Impairment Benefits (IB) Assistant, you will provide efficient administrative support to our IB Team managing Impairment Benefits, such as Hearing Impairment claims.

This role may interest you if you are studying and/or qualified in Insurance, Administration, Business, Allied Heath, Psychology, Law, Social Work (or similar disciplines).

**Responsibilities**:

- Completing IME/IIA referral letters and arranging travel for injured workers
- Utilising systems and programs for records keeping, file notes and contacts
- Ensuring all customers receive the support and guidance they require for injured workers to recover and make a safe and sustainable return to work

Qualifications:
What are we looking for?
- Previous experience working in an Administrative and/or customer service role
- High attention to detail
- Time management and organisational skills
- Great communications and interpersonal skills
- PC literacy and Microsoft Office experience

What can we offer you?
- Attractive remuneration packaging & flexible work arrangements including Work from Home
- Paid Parental Leave
- Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Opportunities for ongoing education and development
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more
- "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication

About us:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

To apply:

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