Customer Support
2 weeks ago
Great Hourly Rate
- Work From Home
- Immediate Start
Recruitment Vision is currently seeking customer service and support agents for an amazing work from home customer support opportunity In this role you will be the first point of contact for customers helping rectifying their enquiry as quickly as possible through providing a timely, seamless and solutions driven world class experience.
Key Responsibilities and Areas of Authority:
- Responsible for answering calls, gathering information, and recording the information in Salesforce
- Correctly triage incoming tickets to the relevant level and department for resolution
- Perform job role and responsibilities to its fullest potential, ensuring continuous improvement and contribution to positive Net Promoter Score (NPS).
- Ensure strong focus is placed on responsiveness, and always interacting with clients with the highest levels of respect
- To demonstrate, live and lead the company Values.
- Educate and provide recommendations to clients to improve client usability, performance, and customer satisfaction
Skills and Personal Attributes:
- Strong written and verbal communication skills
- Keen eye for detail and accuracy when performing tasks
- Efficient time and priority management skills
- Ability to work independently as well as within a team, engaging with teams both locally and remotely
- Ability to deal with challenging situations with confidence and empathy
-
Customer Service Officer
4 weeks ago
Joondalup, Australia Lendlease Full timeLendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...
-
Customer Service Officer
4 weeks ago
Joondalup, Australia Lendlease Full timeLendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities. Our purpose is to create places where communities thrive not only for our clients, but importantly for our employees. Based at Lakeside Joondalup Shopping City in Joondalup, we are looking for a Customer Service Officer...
-
School Based Apprenticeship
4 weeks ago
Joondalup, Australia Apprenticeship Support Australia Full time**_Are you currently in school? Interested in a career in the food industry and would like that real hands on experience?_** Work placement opportunities will be typically available at any of Baker's Delight bakeries **throughout Western Australia.** **TYPICAL WORK PLACEMENT WOULD INCLUDE**: - At least one full school day per week. - Additional weekend...
-
Digital Support Officer
4 weeks ago
Joondalup, Australia Edith Cowan University Full time$71,918 to $76,598 p.a (HEW 4) Ongoing, Full-time, Joondalup and Mt Lawley Campuses Open to candidates with relevant work rights DIGITAL SUPPORT OFFICER DIGITAL AND CAMPUS SERVICES $71,918 to $76,598 (HEW 4) JOONDALUP AND MOUNT LAWLEY CAMPUSES ONGOING, FULL TIME COMMENCEMENT DATE: MAY 2024 Overview Digital and Campus Services (DCS)...
-
Customer Care Officer
4 weeks ago
Joondalup, Australia Western Diagnostic Pathology Full timeCustomer Care Officer **Job reference**: #5741**Brand**:Western Diagnostic Pathology**Location**: 60 Shenton Avenue, Joondalup WA 6027 (Joondalup Private Health Campus)**Work type**: Full Time (Permanent) hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - Western Diagnostic Pathology is part...
-
Business Support Officer
3 days ago
Joondalup, Australia Edith Cowan University Full time$78,854 to $87,624 pa (HEW 5) 2 x Full Time, Fixed-Term (to 31 December 2026), Joondalup campus BUSINESS SUPPORT OFFICER $78,854 to $87,624 PA (HEW 5) JOONDALUP CAMPUS 2 X FULL TIME, FIXED-TERM TO 31 DECEMBER 2026 YOUR OPPORTUNITY Join a team within one of Joondalup’s largest multicultural & diverse employers; Professional development, career...
-
Customer Care Administrator
4 weeks ago
Joondalup, Australia Australian Homestay Network Full time**About Australian Homestay Network** - Connecting the World Through AHN Homestay_ The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having been **commended by the Australian Government** for ensuring appropriate standards. AHN has a national team of experienced and dedicated people using a unique homestay website...
-
Customer Care Administrator
4 weeks ago
Joondalup, Australia Australian Homestay Network Full time**About Australian Homestay Network** - Connecting the World Through AHN Homestay_ The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having been **commended by the Australian Government** for ensuring appropriate standards. AHN has a national team of experienced and dedicated people using a unique homestay website...
-
Support Workers
4 weeks ago
Joondalup, Australia Aspire Hub Full timeAspire Hub, is looking for professional, dedicated, and highly motivated, Support Workers to join Aspire Hubs, **Northern Suburbs** team. Aspire Hub, provides housing and supports to NDIS Participants living with disabilities, some Participants may have complex behaviours, emotional regulation, mental health diagnosis or may need assistance with personal...
-
Learning Technologies Support Officer
4 weeks ago
Joondalup, Australia Edith Cowan University Full time$78,854 to $87,624 pa (HEW 5) Fixed Term (6 months), Full-Time, Joondalup campus Open to candidates with the relevant work rights OPEN TO ECU STAFF ONLY LEARNING TECHNOLOGIES SUPPORT OFFICER CENTRE FOR LEARNING AND TEACHING LEARNING TECHNOLOGIES AND INNOVATION TEAM JOONDALUP CAMPUS $78,854 to $87,624 (HEW 5) P.A. FULL-TME, FIXED-TERM...
-
Employment Coach
4 weeks ago
Joondalup, Australia Workskil Australia LTD Full time**About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...
-
Windscreen Fitter Apprenticeship
4 weeks ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeO’Brien have an exciting opportunity for you to join our Joondalup branch as an Apprentice Windscreen Fitter. We are looking for hands on, customer experience champions to join our team. If you want to work within an awesome team environment, love delivering a first-class customer experience, receive supportive on the job training and receive a full...
-
Windscreen Fitter Apprenticeship
4 weeks ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeO’Brien have an exciting opportunity for you to join our Joondalup branch as an Apprentice Windscreen Fitter. We are looking for hands on, customer experience champions to join our team ASAP! If you want to work within an awesome team environment, love delivering a first-class customer experience, receive supportive on the job training and receive a full...
-
Continuous Improvement and Insights Manager
4 weeks ago
Joondalup, Australia Probe CX Full timeAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
-
Assistant Retail Manager
4 weeks ago
Joondalup, Australia Australian Pharmaceutical Industries Full time**Join Australia's Leading Health & Beauty Retailers**: - **Full-time position**: - **Joondalup location **About Us As one of Australia's favourite health and beauty retailers the Priceline/Priceline Pharmacy brand is in more than 475 locations nationally. The brand is renowned for being a playground for Australia's favourite health and beauty products and...
-
Concierge
4 weeks ago
Joondalup, Australia Expert Hearing Care Full timeExpert Hearing Care is a market leader in the growing _retail hearing_ _health_ sector. We are actively fighting against the stigma that surrounds hearing health and wish to promote the idea that hearing checks are simple, quick and easy. This position is a unique mix of retail, sales and health and is best suited to individuals who are self-motivated and...
-
Store Manager
4 weeks ago
Joondalup, Australia yd. Full timeCome work at **yd.** Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. Our philosophy is pretty simple: we believe every night should end with a...
-
Full Time Sales Assistant
4 weeks ago
Joondalup, Australia Beacon Lighting Full time**Permanent full-time customer service role available at our Joondalup store**: - ** Great work-life balance with every second weekend off**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, bonus incentives, generous team discounts and Birthday leave!** **About Beacon** Lighting is crucial to the way we...
-
Windscreen Fitter Apprenticeship
4 weeks ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeO’Brien Glass have an exciting opportunity for you to begin your new career within the Auto Glass industry by joining our Joondalup Service Centre as an Apprentice Windscreen Fitter! If you love delivering a first-class customer experience, want to receive supportive on the job training and receive a full qualification, then this is the right role for...
-
Full Time Sales Assistant
4 weeks ago
Joondalup, Australia Beacon Lighting Full time**Permanent full-time customer service role available at our Joondalup store**: - ** Great work-life balance with every second weekend off**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, bonus incentives, generous team discounts and Birthday leave!** **About Beacon** Lighting is crucial to the way we...