Employment Coach

2 months ago


Joondalup, Australia Workskil Australia LTD Full time

**About the Role**

The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience.

The role will also include undertaking ‘reverse marketing’ of customers to suitable employers and running of group based job search sessions to motivate and promote further job placements for customers. The right person for this role will possess a genuine passion for recruitment and working with those in need, an ability to meet individual targets and contribution to a strong site team. There will also be a strong focus on generating suitable vacancies and job referrals to place our customers into.

**This role is being offered on a full time, ongoing basis and located at our Joondalup site.**

**About You**

To be successful in the role you will be able to:

- Demonstrate a passion and drive for helping people find employment;
- Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff;
- Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
- Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
- Demonstrate a minimum typing speed of 30 WPM;
- Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
- Demonstrate attention to detail ability to work under pressure; and
- Demonstrate previous experience in the employment services or call centre industry or similar will be highly regarded.

You will also be required to:

- Have a minimum Certificate IV in Employment Services or Career Development or willingness to obtain; and
- Have experience in Employment Services or a related Service industry.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application


  • Employment Coach

    2 months ago


    Joondalup, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...

  • Employment Coach

    2 weeks ago


    Joondalup, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...

  • Employment Coach

    1 month ago


    Joondalup, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...

  • Job Coach

    4 days ago


    Joondalup, Australia atWork Australia Full time

    Company Description atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. **Job Description**: We have an exciting opportunity to join our Job Coach...

  • Wfa Job Coach

    5 days ago


    Joondalup, Australia atWork Australia Full time

    Company Description atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. **Job Description**: We have an exciting opportunity to join our Job Coach...


  • Joondalup, Australia Everyday Independence Full time

    Drive change and make a difference - Champion best practice with evidence based outcomes - Work the hours that work for you with flexible working arrangements **The Company**: Everyday Independence supports people with a disability to live to their full potential and enjoy an everyday life. We do this by providing Occupational Therapy, Physiotherapy,...


  • Joondalup, Australia Everyday Independence Full time

    Drive change and make a difference - Champion best practice with evidence based outcomes - Work the hours that work for you with flexible working arrangements **The Company**: Everyday Independence supports people with a disability to live to their full potential and enjoy an everyday life. We do this by providing Occupational Therapy, Physiotherapy,...


  • Joondalup, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...

  • Store Business Manager

    2 months ago


    Joondalup, Australia Officeworks Full time

    **Title**:Store Business Manager**: - Location: Joondalup, Western Australia, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Department Manager

    3 weeks ago


    Joondalup, Australia Kmart Full time

    **Brighter Futures Start here** As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy...


  • Joondalup, Australia Kmart Full time

    **Brighter Futures Start here** As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy...


  • Joondalup, Australia City of Joondalup Full time

    Salary: $82,608 - $89,065 per annum - Plus up to 14.5% superannuation (conditions apply) - Ref No: 23-063 Would you like the opportunity to lead a team of staff who provide a high level of customer service in a regulatory environment? As a Team Leader you would oversee and lead a team of Field Officers who are responsible for the provision of local law...


  • Joondalup, Australia City of Joondalup Full time

    Salary: $99,077 - $115,479 per annum - Plus up to 14.5% superannuation (conditions apply) - Restricted Private Use of Vehicle - Ref No: 23-053 The City is seeking a suitably experience leader to fill the role of Coordinator Business Support within the Community Safety business unit. Reporting to the Manager, this position will have oversight of the finance...


  • Joondalup, Australia City of Joondalup Full time

    Salary: $99,077 - $115,479 per annum - Plus up to 14.5% superannuation (conditions apply) - Restricted Private Use of Vehicle - Ref No: 23-054 The City’s Community Safety team oversees the management of the City’s Local Laws in three core areas including, Animal Management, Parking Compliance and Facilities, and Community Amenity Management. We provide...


  • Joondalup, Australia Dr Martens Full time

    **About us**: Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand with over 20 brands & 21 online platforms. Established in 1901, Dr. Martens was recognized originally as a sturdy, durable work boot before being transformed in the...


  • Joondalup, Australia Suzanne Grae Full time

    Suzanne Grae's success is rooted in making fashion accessible and beloved, fostering a sense of community and confidence, and establishing a welcoming and trustworthy environment for both shopping and employment. With the heartfelt intention of making a meaningful difference in the lives of all Australian women. We celebrate diversity and advocate inclusion,...


  • Joondalup, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...


  • Joondalup, Australia Platypus Full time

    . Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion...


  • Joondalup, Australia H&M Full time

    As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team...


  • Joondalup, Australia Dr Martens Full time

    Established in 1901, Dr. Martens was recognised originally as a sturdy, durable work boot before being transformed in the 1960's, into an iconic fashion statement, synonymous with festival culture. The past six decades that have witnessed the brand's adoption by a diverse range of tribes, celebrities, musicians and free-thinking individuals - each subverting...