Head of Campus Solutions

2 weeks ago

Sydney, Australia University of New South Wales Full time

**Job no**: 517543

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Information Technology, Professional Leadership, Management
- **KEY full time continuing role for Head of Campus Solutions**:

- **Very attractive salary package including generous superannuation**:

- **Kensington, Sydney with Flexible and or Hybrid working**

This role works under broad direction, is self-initiated, and performs an extensive range and variety of complex work activities. Influences organisation, customers, suppliers, partners and peers on the contribution of own area of expertise. Is fully responsible for meeting allocated objectives, establishes milestones and has a significant role in the assignment of tasks and/or responsibilities. Makes critical decisions which impact the success of assigned work, such as results, milestones and budget. Has significant influence over the allocation and management of resources appropriate to work. Leads on user/customer collaboration throughout all stages of work. Ensures users’ needs are met consistently through each work stage. This role is familiar with recognised industry bodies of knowledge, actively seeks out new knowledge for own personal development and the mentoring or coaching of others.

This position will report to the Director IT - Corporate Services and has direct reports.

**Responsibilities**
- Lead the creation and review of UNSW systems capability strategy that meets the strategic requirements of the business.
- Influence and lead the creation of strategies, policies, standards and practices to ensure compliance between UNSW strategies, technology strategies, and enterprise transformation activities.
- Drive collaboration to align critical key stakeholders with diverse objectives to agree and adopt the technology strategy and new solutions.
- Influence and support Estate Management division improvement initiatives and business process redesign to drive improvement in processes and leveraging of IT systems.
- Develop annual program of work, plan and implement key improvement elements such as annual pipeline of system enhancements in partnership with Estate Management stakeholders and supported by enabling technology.
- Manage cross functional relationships across IT, UNSW, Vendors/Partners and the Estate Management division and take ownership of key stakeholder engagement for the Estate Management initiatives.
- Monitor, prioritise and guide on market and environmental trends, business strategies and objectives, and identify the business benefits of alternative strategies.
- Provide expert, specialist advice to support transformation programs, providing strategy and services to support the resolution of conflicting demands and/or designs and initiatives that continue to mature this capability.
- Proactively identify and escalate potential risks and ensure security is appropriately addressed. Manage the development of risk management plans, establishment of risk controls and performance of risk mitigation activities.
- Provide organisational leadership, including developing, managing and engaging teams, driving a strong customer centric culture and healthy engagement within the organisation.
- As part of the Leadership Team, proactively collaborate with the business and IT stakeholders, including Portfolio Management Office, Architecture, Change Management and other central IT functions to jointly lead the uplift in service delivery of the IT organisation.
- Promote a culture of process and continuous improvement, championing professional standards, innovation and professional method.
- Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.

Skills and Experience
- Tertiary qualifications in a relevant field and extensive experience in a similar role and in the development and management of complex management and business analytics systems to support a large and complex organisation.
- Background in Estate Management technology domain including systems for Space Management and Utilisation; Asset Maintenance, Contractor Induction, Safety systems; Enterprise Booking Systems, etc
- Strong background in IT Project Management and Delivery
- Vendor/Partner management experience managing and working with Cloud/SaaS vendors
- IT Operational Management including People, SLA’s, budgets, Reporting
- Proven ability to define, develop and manage large portfolios and programs of work, including deep knowledge on agile and waterfall methodologies and how these are incorporated effectively into a business.
- Superior level of ERP, Data and Analytics technology knowledge and the general technical landscape.
- Proven ability to successfully develop and lead the implementation of robust digital strategies to deliver business outcomes and experience with driving technology change.
- Strong analytical skills, effective business planning and budgeting skills with demonstrated experience in strategic and operational

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