Team Leader Ict Networks

3 weeks ago

Melbourne, Australia Davidson Recruitment Full time

**About the Company**

Davidson have partnered with a multi-campus institution, who are looking for a Team Leader ICT Networks & Data Centre Operations.

The Team Leader Networks & Data Centre Operations is responsible for providing leadership and coordination of the Networks & Data Centre Ops team. You will provide effective and efficient management of day to day activities coordinating assigned Incidents and Requests to appropriate team resources ensuring that Service level targets are met.

**About the Role**

Reporting directly to the Director ICT - CIO, you will collaborate with all ICT teams providing expert advice and technical direction for ICT initiatives and projects related to Infrastructure Operations.

You will be responsible for ensuring that the best fit and appropriate solution is achieved, and that appropriate technical resources are engaged and motivated in the development and ongoing administration a portfolio of business-critical services.
- Coordinate and prioritise projects related to the Infrastructure team, allocating resources and ensuring that project deliverables and timelines are agreed and achieved.
- Provide technical and operational oversite of all the organisations data centres, ensuring that adequate infrastructure, data, power and cooling is available and optimised.
- Provide technical and operational oversite of all the business, enterprise network, communication rooms and associated systems, ensuring resilience, availability and optimisation.
- Ensure that network and ICT security technologies and systems are implemented and supported
- Provide oversight and coordination for the design and deployment of Teaching and learning Technologies (AV) and Voice and Video Collaboration platforms.
- Develop ICT budgets and operational plans and contribute to overall ICT strategic planning
- Actively participate in the overall implementation of the ITIL Service Management framework in order to provide the basis for continuous improvement in quality levels and cost effectiveness.
- Recruit, develop and retain staff to deliver a nominated subset of the overall department services and to develop new and changed services.
- Communicate effectively with all other ICT Services teams to ensure efficient delivery of the overall departmental services.
- Negotiate with vendors of technology, services methodologies or tools relevant to the position responsibilities.

**About You**
- You will have extensive knowledge of ICT Infrastructure systems and architectures obtained through formal post-secondary qualifications and previous work experience
- Demonstrated ability to provide leadership to a team, creating an inclusive and positive team culture, with experience in line management, resource management, coaching, mentoring and staff development
- You will have broad technical knowledge and experience, in both hardware and software, of enterprise networks, datacenters, ICT Infrastructures systems, AV Infrastructure, ICT Security and associated systems and architecture
- Demonstrated knowledge of the ITIL service management framework and the ability to deliver services in a cycle of Continual Service Improvement.
- Ability to prioritise workloads assigning resources to projects and delivering ICT technical project work packages based on agreed timelines.
- Demonstrated ability to formulate a technical architecture aligned with the strategicdirections of the business.
- Demonstrated ability to develop and manage budgets and operational plans
- Demonstrated ability to drive procurement activities such as EOIs, RFQs and RFTs and associated

evaluation processes for ICT infrastructure and systems.
- Demonstrated excellent interpersonal communication, facilitation and influencing skills
- Current and valid national police check and working with children check, with the ability to gain. Baseline clearance as required.

**The Benefits**
- Commitment to career development, opportunity to upskill and access to LinkedIn learning
- Central Preston location, close to public transport
- Onsite parking, hairdresser salon, cafe, restaurant and fully equipped gym

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