Client Manager

4 weeks ago

Melbourne City Centre, Australia HAYS Full time

Drive the success of the client account and optimise service delivery.
Melbourne Location | $125k + super + bonus

What future do you want to create?

At Hays, we believe in being lifelong partners - to our people as well as our customers.

With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work. Equipped with the skills, solutions and technological capabilities of a true leadership partner, you’ll put our customers at the heart of everything you do.

We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future. We currently have an opportunity for a Client Manager to join our team in Melbourne. As the Client Manager, you will play a critical role in the achievement of strategic objectives including proactively identifying process improvements, trends and insights and determining priorities.

**Your new role**
- Successfully manage the service delivery of permanent and contractor recruitment
- Provide support and management to the team
- Engage with stakeholders to drive workforce planning activities
- Identify through data analysis opportunities for improvement, risk mitigation and direct recruitment opportunity
- Demonstrate knowledge and understanding of SLA adherence
- Effectively collaborate with the team onsite and virtually
- Support the client and Hays initiatives and contribute to the content and coordination of reports (investigating, collating, and analysing data)

**What you'll need to succeed**

**What you'll get in return**
Our knowledge through scale, deep understanding and our ability to meaningfully innovate is what sets us apart.

To support you in providing the advice, insights and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.

Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work. A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.

Let’s create your tomorrow

**LHS 297508** #2760360

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