Improvement & Innovation Advisor

5 months ago

Blackburn North, Australia Ambulance Victoria Full time

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to the Victorian public, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life.
AV is seeking an experienced Improvement and Innovation Advisor for our Quality and Patient Experience Department to manage projects, deliver training and assist with capability building.
This is a full time, permanent position, currently based in Blackburn North.
About the role
The improvement and innovation advisor provides project management, coordination, workshop and stakeholder engagement support for improvement and innovation capability across AV. Supporting workforce development through training, mentoring and coaching within the Quality and Patient Experience division and reporting to the Improvement and Innovation Senior Lead, the responsibilities of the improvement and innovation advisor include, but are not limited to:

- Coordinate, lead and support agreed process improvement initiatives utilising recognised improvement methodologies to deliver measurable outcome improvements,
- Lead, promotes and fosters continuous improvement across all elements of the organisation to support achievement of Best Care goals,
- Manage the implementation and evaluation of quality improvement initiatives and improvement capability assessment,
- Support initiatives aimed at building process improvement capability within the Quality and Patient Experience Division and across the organisation.

About you
- A degree or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience
- A qualification in improvement science, preferably LEAN thinking and Six Sigma (desirable but not essential)
- Demonstrated project related experience, including working with project management artefacts like PMP, riskplans etc
- Interpersonal and influencing skills to gain acceptance and support of ideas and the ability to modify style to accommodate situations and individuals
- Proven ability to assist and coach employees with the implementation of changes arising from improvement initiatives

Working at AV
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you
Successful applicants need to provide evidence of having received the mandated COVID-19 vaccinations and be willing to complete pre-employment screening including a Police Check.
This position is graded an AV4 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement.

How to apply
- A covering letter
- current resume
- A document addressing the selection criteria in the position description.

At all levels of our organisation, a diverse and inclusive workforce allows us to deliver Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

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