Key Account Administrator and Process Excellence

3 months ago


Padstow, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

**Key Points**
- Diverse and exciting position supporting key customer experience
- Flexible working options including Hybrid working arrangements
- Fantastic opportunities for career growth and personal development

**The Role**

The Key Account Administrator and Process Excellence Manager is responsible for developing and managing the delivery of the compliance processes to meet and exceed the needs of the Insurance Segment Key Accounts. Key duties and responsibilities include:

- Lead and support the effective day to day delivery of compliance processes for our key insurance customer
- Build capability to ensure key account customers need and expectations exceeded
- Collaborate with internal partners to identify and implement opportunities to enhance key account customer experience
- Identify and implement administrative process and procedural efficiencies to enhance customer experience

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Flexible working including Hybrid working arrangements and ability to work from Corporate Head Office, Service Centres and other O’Brien locations
- Ongoing reward and recognition programs
- Ongoing learning and development opportunities
- Community service/volunteering leave and giving back opportunities
- Employee discounts with O’Brien services and our corporate partners

**What we are looking for**

At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when growing our teams. If you fit the DNA, you’ll fit here. In conjunction we are needing some with:

- 3+ years’ experience in customer process focussed leadership role
- Highly developed communication and presentation skills
- Proven stakeholder engagement, influencing, and presenting skills
- Demonstrated high level of business acumen and analytical skills
- Strong IT skills, in particular MS Office Suite (Excel, PowerPoint, etc.)

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® puts our customer sat the heart of everything we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria but feel like you could make a difference at O’Brien, get in touch.


  • Sales Administrative

    7 months ago


    Padstow, Australia Jono Refrigeration Full time

    We are seeking for an energetic and diligent Sales Admin and Accounts Assistant who can assist our friendly team with the ongoing support. Responsibilities will include, however not limited to: - Processing Sales and Service Invoices through Xero - Bookkeeping - Accounts Receivable, Accounts Payable & Bank Reconciliations - Data entry into accounting...


  • Padstow, New South Wales, Australia Moir Group Full time

    Moir Group is an Australian-owned business with a rich history spanning over 50 years. As a leading provider of refrigeration and air conditioning solutions in Australia and New Zealand, they cater to both commercial and domestic markets.**Contract Opportunity for Assistant Accountant**We are seeking an experienced Assistant Accountant to fill a contract...

  • Office Administrator

    7 months ago


    Padstow, Australia Cargo Kingdom Full time

    We are excited to present a great opportunity to join our team as Office Administrator. This is a key role in the support of the Director. You will be providing a wide range of support to the director as well as liaison with other executives, team members and customers. **Key Accountabilities** - First point of contact for communication and correspondence...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    O'Brien Glass are looking for an experienced Warehouse Administration Assistant to support our Supply Team within our Padstow Distribution Centre. In this role you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success. **Hours**:Monday - Friday 7.00am-3.00pm **The purpose of...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    O'Brien Glass are looking for an expereinced Warehouse Administration Assistant to support our Supply Team within our Padstow Distribution Centre. In this role you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success. **Hours**:Monday - Friday 7.00am-3.00pm **The purpose of...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. **Key Points** - Key position supporting...


  • Padstow, Australia Infinite Aged Care Full time

    Employee benefit programs such as Fitness Passport to promote wellbeing - Team based environment - Full-time permanent position - Monday to Friday 9am to 5pm **_ The Role _** At Infinite Aged Care, the Administration Officer works with key internal and external stakeholders including the Facility Manager, Nursing, and care staff as well as allied health...


  • Padstow, Australia Advance OHS Full time

    Advance OHS has a new opportunity for a Training Coordinator/Administrator based at our office in Padstow, Sydney. This role involved the coordination of WHS Courses for our clients. There maybe provision of working from home in the future **Your responsibilities include (but are not limited to)**: - Organise onsite and public courses - Enter relevant...


  • Padstow, Australia Healius Full time

    Marketing Administrator **Job Reference**:13505**Why You Will Be Excited About This Role** At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.And right now it's an exciting time to join us, as we transform into a stronger, more agile organisation focused on excellent customer & patient...

  • Account Handler

    6 months ago


    Padstow, Australia Howden Group Holdings Full time

    From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us...


  • Padstow, Australia Advantaged Care Pty Ltd Full time

    Entry level role - All training provided - Make a meaningful difference to the lives of our residents. - Permanent Full Time Position. Head office based in Padstow. **Recruitment Administrator** **Fantastic opportunity for an enthusiastic and conscientious administrator to join our recruitment team at Advantaged Care** **About Us**: Advantaged Care...


  • Padstow, Australia MK CARE SOLUTIONS Full time

    **MK CARE SOLUTIONS** is seeking a bubbly, friendly individual to join our front desk team, in the position of Receptionist and Administrator. You will be well spoken, confident and have the ability to undertake the following duties: - Answering incoming calls - Scheduling appointments for clients - Meeting and greeting clients - General office support -...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    O'Brien Glass are looking for an experienced Customer Experience Expert to work within our wholesale division to support our Padstow Distribution Centre. - ** Days**:Monday - Friday - ** Hours: 7.00am-3.00pm or 8.00am - 4.00pm**: - ** Pay**: $30.00ph You will play a pivotal role in providing excellent service to our Wholesale customers upon purchasing...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    O'Brien Glass are looking for an experienced Customer Experience Expert to work within our wholesale division to support our Padstow Distribution Centre. - ** Days**:Monday - Friday - ** Hours: 7.00am-3.00pm or 8.00am - 4.00pm** You will play a pivotal role in providing excellent service to our Wholesale customers upon purchasing glass products. **About...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    **Are you looking for a career and not just a job?** If you are looking for a long-term career path with a reputable employer who has been in operation for 100 years, then, look no further! O'Brien Glass are looking for an experienced Warehouse Administrator with Customer Service experience to work within our wholesale division to support our Padstow...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    **Are you looking for a career and not just a job?** If you are looking for a long-term career path with a reputable employer who has been in operation for 100 years, then, look no further! O'Brien Glass are looking for an experienced Warehouse Administrator with Customer Service experience to work within our wholesale division to support our Padstow...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. **Key Points** - Great team environment -...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have an exciting opportunity for you. **The Role** We are looking for an organised and dedicated Administration Professional to support our Supply...


  • Padstow, Australia O'Brien Glass Industries Limited Full time

    Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have a Crakin’ opportunity for you. **The Role** We are currently seeking an experienced and enthusiastic Procurement Administration Assistant to...


  • Padstow, Australia DuluxGroup Full time

    Industry leading learning & career development. - Be part of a supportive and flexible culture - Enjoy the benefits of the broader Dulux Group Business **The Opportunity**: Join the Dulux Acratex team as our Roofing Sales Executive in Sydney. Use your sales and relationship-building skills to drive the development of our customer base. This is a strongly...