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Policy & Service Delivery Specialist

2 months ago

Geelong, Australia Transport Accident Commission Full time

**Job no**: 926425
**Work type**: Full-time
**Location**: Geelong

**Policy Specialist**

***
- Part-time (0.8), fixed term role until September, 2025
- Geelong office location, with flexible hybrid working
- Competitive salary $117,200 plus superannuation
- Annual bonus and salary packaging options

**Care in Action**

With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action.

Find out more about our shared purpose, and what drives every one of us.

Right now, we’re seeking a **Policy Specialist** who will continue to play their part in caring for the lives of everyone on Victoria’s roads. Someone committed to supporting the progress of our clients and your colleagues so they can achieve great things. That’s truly rewarding work that will help us continue to deliver life-critical services where it matters.

**About the role**

The Policy Specialist will contribute to the development of critical policy changes, impactful improvement programs and initiatives that drive, support and improve access to health and disability services provided to TAC clients. In this role you will bring your expertise in policy and service delivery to solve complex problems. This position requires a high level of initiative, decision-making and leadership skills.

**About the team**

This role is part of the Policy, Service Delivery & Clinical Advisory branch within the Clients division. You will be joining a vibrant, energised and high performing team who aim to improve client experience and outcomes through robust policy and evidence-based clinical advice.

You will be welcomed into a collaborative team who promote a flexible and inclusive work culture with opportunities to challenge yourself, to continuously grow and develop in the role.

**What we’re looking for**

**Policy Design, Review, and Analysis Experience**:

- Proven expertise in setting and shaping policy to achieve targeted service delivery outcomes. Skilled in collecting and analysing data to inform the development and monitoring of policy initiatives. Experienced in leading the design and implementation of policy frameworks, service models, and business improvement processes that optimise support pathways. Capable of translating complex research and data into practical solutions, ensuring policies align with strategic business goals and are effectively transitioned into business-as-usual operations._

**Problem Solving**:

- A critical thinker with a strong ability to anticipate, identify, and resolve complex issues. Demonstrated experience in leveraging sector knowledge and intelligence to quantify risks and develop robust strategies for managing both expected and unexpected challenges. Adept at influencing the thinking and actions of others, with a focus on developing innovative, outcome-focused solutions that drive successful project delivery and strategic business objectives._

**Stakeholder Engagement**:

- Expert in developing and implementing comprehensive communication and engagement strategies with a diverse range of internal and external stakeholders. Strong ability to build and maintain collaborative relationships, ensuring stakeholder input is integrated effectively to achieve project outcomes. Highly developed written and verbal communication skills, evidenced by the ability to prepare and deliver high-quality reports, presentations, and project documentation that inform and influence decision-making. Skilled in managing critical business relationships, supporting teams, and fostering strong partnerships across the_ _organisation._

**Why you’ll love it here**

There’s more to work than a competitive salary and amazing employee benefits. As our newest Policy & Service Delivery Specialist you’ll also:
**Be rewarded for great work**

Corporate incentive plans, quarterly excellence rewards, and development pathways. Do great work and you’ll get rewarded for it.

**Grow and go places**

We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive opportunities for internal development.

**Be supported at every step**

Be a part of an inclusive, diverse team that thrives on support and collaboration. With flexible working arrangements to suit you and your lifestyle.

**Ready to put care in action?** **We’d like to hear from you.**

**A safe place to work**

**Child Safety**

At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website

Position Description

**Advertised**: 03 Sep 2024 AUS Eastern Standard Time
**Applications close**: 17 Sep 2024 AUS Eastern Standard Time