Customer Service Representative

4 days ago


Perth, Australia Commonwealth Bank of Australia Full time

Customer Service Representative (Part-time)

**This is a part-time role where you will be working 17.5 hours per week with a roster as follows**:

- Monday: 11:30 AM - 4:00 PM
- Tuesday: 11:30 AM - 4:00 PM
- Wednesday: NA
- Thursday: 11:30 AM - 4:00 PM
- Friday: 11:00 AM - 4:00 PM

**Do work that matters**

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.

**See yourself in our team**

As a Customer Service Representative in our Maddington Branch you'll be:

- Responding to customers transactional banking needs, delivering a seamless customer experience
- Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
- Completing financial health checks to assess customers' needs, identify any changes or needs for specific products or services
- Assisting with Cash/ATM procedures
- Educating and demonstrating of our in-branch technology and digital banking options for customers
- Adhering to the Bank's processes and procedures, including accurately reconciling transactions, reviewing customers' financial positions & championing our strong risk culture

**We're interested in hearing from people who have**:

- A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
- A genuine interest in improving the financial wellbeing and lives of our customers
- The ability to ask the right questions, respond to customers' needs and refer them to the relevant team members in order to better serve their needs
- Excellent communication skills & willingness to contribute to a collaborative culture
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions

'Aboriginal &/or Torres Strait Islander people encouraged to apply'

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 30/11/2024

Job ID REQ223954



  • Perth, Australia Opteon Full time

    About us: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US market. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting...


  • Perth, Western Australia S&You Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Answer and direct incoming phone calls in a professional and timely mannerRespond to customer...


  • Perth, Western Australia Woolworths Group Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Woolworths Group. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide exceptional customer service and respond to customer...


  • Perth, Western Australia Aviva Full time

    We are seeking a talented Customer Service Representative to join our Insurance Customer Service Team at Aviva. This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent customer service skills.As a Customer Service Representative, you will be responsible for providing telephone support to our customers,...


  • Perth, Western Australia Cotton Traders Full time

    We are seeking enthusiastic Customer Service Representatives to join our team in Perth. Our store will be located on the High Street, in the city centre.Cotton Traders is a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. We have an ambitious 5-year plan to grow the business across all touch points.The...


  • Perth, Western Australia RSM AUSTRALIA Full time

    Customer Service Representative Job DescriptionRSM Australia offers a unique opportunity for a Customer Service Representative to join our dynamic team. As a key member of our administration team, you will be responsible for delivering exceptional customer service to our clients and visitors.Key Responsibilities:Greet clients and visitors with a polite,...


  • Perth, Western Australia TR3 Recruitment Full time

    About this role: We are seeking an experienced Customer Service Representative to join our team in Warwick, WA. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience to our clients, helping them understand banking tools and transactions.Key responsibilities: Provide excellent customer service to...


  • Perth, Australia Kinatico Full time

    **Join Us in Powering Better, Safer Workplaces!** **Multiple Casual - Customer Service Representative - KINATICO** Are you ready to be Kin-a-t-i-can? Join a global leader in Reg-Tech as a Customer Service Representative. If you're passionate about customer service and have an eye for detail, we want to hear from you! **DELIVERING THE GOOD, STRIVING FOR...


  • Perth, Western Australia Citrus Group Full time

    Dynamic Team OpportunityAre you passionate about delivering exceptional customer service? We're seeking a skilled Customer Service Representative to join our award-winning contact centre team. As a key member of our team, you'll handle inbound enquiries via live chat, email, and calls, providing top-notch support to our customers.The RoleAs a Customer...


  • Perth, Western Australia Bank of Queensland Full time

    About the RoleWe are seeking a highly motivated and proactive Customer Service Representative to join our team at Bank of Queensland. As a key point of contact for clients, you will be responsible for providing exceptional customer service and financial solutions that meet their needs.Key ResponsibilitiesRespond to client requests and determine their needs...


  • Perth, Western Australia Citrus Group Full time

    Dynamic Team OpportunityAt Citrus Group, we're seeking a talented Customer Service Representative to join our award-winning contact centre team. As a key member of our team, you'll be responsible for delivering exceptional service to our customers via live chat, email, and calls.The RoleAs a Customer Service Representative, you'll handle inbound enquiries,...


  • Perth, Western Australia Allstar Recruitment Group Full time

    We are seeking a Customer Service Representative to join our team. Key responsibilities include providing exceptional customer service, resolving customer complaints, and answering product-related questions.About the Job:Respond to customer inquiries via phone, email, and online chat.Resolve customer complaints and concerns in a professional and timely...


  • Perth, Western Australia Velocity Truck Centres Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Velocity Truck Centres.Your primary focus will be to deliver an exceptional customer experience by providing timely and effective support for our clients.


  • Perth, Western Australia TSA Group Full time

    Customer Service RoleAs a Customer Service Officer with TSA Group, you will represent our organization in a dedicated team, providing top-notch support to our clients. This role involves using self-service portals to assist customers in finding the information they need, building connections with them, and making every interaction a positive experience.Key...


  • Perth, Western Australia British Heart Foundation Full time

    We are seeking a highly motivated Customer Service Representative to join our team in Perth. This is a part-time role working 12 hours a week in one of our busy furniture stores.


  • Perth, Australia Inject Full time

    Competitive base salary + Bonus Structure! - Full-time role regular Monday-Friday, hours Malaga branch. - Leaders in the Stone industry, training and support provided. **About CDK Stone** For 40 years, CDK Stone has been the one to beat when it comes to sourcing and providing the finest tools and equipment range on the market. Through our exclusive...


  • Perth, Western Australia GFG-Alliance Full time

    Customer Service RepresentativeAt GFG-Alliance, we are seeking a skilled Customer Service Representative to join our Geraldton Steel Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer enquiries via phone, email, and in-personProcess cash...


  • Perth, Australia Insurance Australia Group LTD Full time

    Customer Service Representative Make a difference as a **Customer Service Representative** Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? **YOUR ROLE** We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent and 12 -...


  • Perth, Western Australia ATCO Full time

    About the Job:We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.Responsibilities:* Respond to customer inquiries via phone and email* Resolve customer complaints in a professional and timely manner* Provide product...


  • Perth, Western Australia GFG-Alliance Full time

    Customer Service Representative Opportunity at GFG-AllianceAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team at the Geraldton Steel Centre branch as a Customer Service Representative. In this role, you will be working closely with our Sales and Operations teams to ensure customers have a positive experience with...